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Senior Telecommunication Consultant
3 weeks ago
Job Description Skills : Agile Methodology
Mandatory Skills Description :
- Hands on Cisco Call Manager, Unity and UCCX experience.
- Sound technical knowledge in deployments of these platforms (new sites, remodels/refreshes, move and decommissions)
- Moves, Adds, Changes, Deletions in single and bulk format
- Extreme knowledge of the BAT tool (bulk administration tool)
- Configuration of user features such as speed dials, call forwarding, call park
- Must possess excellent customer service skills as position is very customer facing.
Responsibilities :
- Integration and Real Estate site builds in Cisco Call Manager
- Build analog gateways in Cisco Call Manager
- Complete Cisco Emergency Responder site configurations
- Deployment of MS Teams Voice
- Deploy Kaltura onto Virtual Servers
- Build WebEx Rooms and participate in user acceptance testing (UAT) testing
- Build Polycom Video Conferencing units and participate in UAT testing
- Configuration of Digital Signage equipment
- Complete full site IP telephony testing
- Build of Cisco hard phones and Jabber softphones
- Build of Cisco Unity voicemail boxes and hunt groups
- Update the site's design and engineering template including phone numbers and analog gateway
- Provide the Technical Handover Package and participate in the Technical Handover Call (ref:hirist.tech)
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