Senior Telecommunication Consultant

3 weeks ago


Anywhere in IndiaMultiple Locations, IN DXC Luxoft Full time

Job Description Skills : Agile Methodology


Mandatory Skills Description :

- Hands on Cisco Call Manager, Unity and UCCX experience.

- Sound technical knowledge in deployments of these platforms (new sites, remodels/refreshes, move and decommissions)

- Moves, Adds, Changes, Deletions in single and bulk format

- Extreme knowledge of the BAT tool (bulk administration tool)

- Configuration of user features such as speed dials, call forwarding, call park

- Must possess excellent customer service skills as position is very customer facing.

Responsibilities :

- Integration and Real Estate site builds in Cisco Call Manager

- Build analog gateways in Cisco Call Manager

- Complete Cisco Emergency Responder site configurations

- Deployment of MS Teams Voice

- Deploy Kaltura onto Virtual Servers

- Build WebEx Rooms and participate in user acceptance testing (UAT) testing

- Build Polycom Video Conferencing units and participate in UAT testing

- Configuration of Digital Signage equipment

- Complete full site IP telephony testing

- Build of Cisco hard phones and Jabber softphones

- Build of Cisco Unity voicemail boxes and hunt groups

- Update the site's design and engineering template including phone numbers and analog gateway

- Provide the Technical Handover Package and participate in the Technical Handover Call (ref:hirist.tech)

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