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Zoho Solution Expert
1 month ago
Job Description :
- As a Zoho Solution Expert, you must have a strong knowledge of Zoho products and services, such as Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, etc.
- Design and implement solutions using Zoho products and services to meet the business needs and challenges of our clients
- Minimum 5 + years of experience in Zoho presales, business analysis, or solution design
- Solid understanding of Zoho products and services such as Zoho CRM Platform (Zoho CRM Zoho Desk Zoho Campaigns Zoho Analytics), etc.
- Provide technical guidance and expertise to the clients and internal teams on Zoho products and services
- Analyze the customer's business requirements and challenges, and propose solutions using Zoho products and services
- Experience in creating proposals demos presentations workshops webinars etc.
- Using tools such as MS Office PowerPoint Word Excel Visio etc.
- Prepare proposals, quotes, contracts, and invoices for the solutions
- Conduct demos, presentations, workshops, and webinars to showcase the solutions to the customers
- Work closely with our sales, delivery, and technical teams to ensure the feasibility, quality, and profitability of the solutions
- Provide technical guidance and expertise to the customers and internal teams on Zoho products and services
- Monitor and evaluate the performance and impact of the solutions
- Manage changes and enhancements requests from the customers
- Stay updated on the latest trends, technologies, and best practices in Zoho domains
- Experience in working with agile development methodologies such as Scrum or Kanban
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