REMOTE TECH SUPPORT EXECUTIVE

4 hours ago

Noida Uttar Pradesh India, Ghaziabad Asia Global Services Pvt Ltd. Full time

Role DescriptionThis is a full-time, on-site role for a Remote Tech Support Executive (USA) located in Noida. The selected candidate will be responsible for delivering high-quality technical support to customers through various communication channels. Day-to-day tasks include troubleshooting technical issues, resolving customers' queries, providing excellent customer service, and ensuring prompt issue resolution to maintain customer satisfaction.QualificationsStrong skills in Customer Support and Customer Service to effectively liaise with clients and ensure a positive customer experienceSolid experience in Technical Support and Troubleshooting to address and resolve technical challenges efficientlyAnalytical Skills for problem-solving, attention to detail, and critical thinking to diagnose and resolve issues effectivelyExcellent communication and interpersonal skills to interact with customers professionallyFamiliarity with remote support tools and technologies is a plusAbility to work in a team-oriented environment and adapt to fast-paced situationsRelevant certifications or experience in IT support or customer service are advantageousLOCATION: NOIDASHIFT: NIGHTSALARY: UP TO 6 LACSGREAT INCENTIVES

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