Marketing Production Executive: POSM

Role Overview

The Account Executive supports the delivery of marketing production projects across India, including POSM, print, packaging, merchandising, OOH, and promotional materials.

This is a foundational execution role within the client delivery team. The AE is responsible for documentation accuracy, workflow coordination, communication follow-ups, approval routing, supplier liaising, and administrative support to ensure projects stay on track and meet the required specifications, timelines, and commercial processes.

This role suits someone who is detail-oriented, organised, and eager to grow within marketing production.

Key Responsibilities

1. Project Coordination & Workflow Support

• Assist in the end-to-end coordination of POSM, print, OOH, packaging, and promotional item projects.
• Maintain and update all trackers, schedules, WIP reports, and task lists.
• Ensure project data is accurate and up to date in internal systems.
• Coordinate artwork routing, version control, and approval cycles with internal teams and client stakeholders.
• Document all feedback, next steps, and approvals clearly and promptly.
• Support the creation of timelines, milestone charts, and delivery calendars.

2. Client Servicing Support

• Work with Account Managers to prepare daily, weekly, and monthly update reports.
• Draft email communications, follow-ups, and clarifications for client stakeholders.
• Participate in client calls (where appropriate) to take notes and ensure follow-through.
• Support gathering brief information, requirement clarification, and documentation for new jobs.
• Assist with preparing presentation materials, decks, and recaps as requested.

3. Supplier & Production Coordination

• Coordinate with suppliers to collect quotations, samples, production updates, delivery information, and documentation.
• Follow up with vendors on missing documents, sample submissions, or pending updates.
• Support QC and sourcing teams in collecting technical information (spec sheets, dielines, materials).
• Track supplier timelines and escalate delays to the Account Manager.
• Assist with arranging sample dispatch, approvals, reworks, or reshoots if needed.

4. Artwork, Technical, & Pre-Production Support

• Assist artwork teams with routing files, gathering feedback, and ensuring alignment with briefs.
• Help collect pre-production samples, mockups, or prototypes for review.
• Ensure all specifications, dielines, and technical documents are correctly filed and shared.
• Support colour proof checks, file naming accuracy, and documentation consistency.

5. Commercial & Administrative Support

• Prepare estimate forms, cost breakdowns, and documentation for approval.
• Support PO creation, GRN tracking, invoicing workflow, and financial record accuracy.
• Help maintain cost trackers and spend summaries for the India market.
• Ensure commercial documentation is complete, properly stored, and audit-ready.

6. Quality & Delivery Monitoring

• Support QC team with documentation related to inspections and quality checks.
• Record delivery confirmations and track outbound shipments.
• Document defects, reworks, delays, or supplier issues for internal records.

7. Cross-Functional Coordination

• Communicate daily with sourcing, QC, artwork, finance, and logistics teams.
• Assist teams with data entry, updating systems, and retrieving files.
• Participate in internal meetings and ensure action items are captured and executed.
• Offer support to Senior Account Manager during peak workload periods.

Requirements

Experience

• 0–2 years of experience in coordination, marketing operations, admin, production, supply chain, or client servicing.
• Advantageous: exposure to POSM, print, packaging, merchandising, or OOH production.

Technical & Professional Skills

• Strong communication in English and Hindi.
• Excellent organisational skills with high attention to detail.
• Proficiency in Excel / Google Sheets / workflow tools.
• Ability to manage multiple tasks simultaneously.
• Comfortable coordinating with suppliers and internal teams.
• Understanding of basic commercial processes (estimates, POs, invoices) is a plus.

Soft Skills

• Proactive, reliable, and structured in work habits.
• Quick learner with a strong desire to grow in marketing production.
• Calm under pressure with good follow-through discipline.
• Strong sense of accountability and ownership for tasks assigned.
• Team player with strong interpersonal skills.