Incident Management Specialist
3 weeks ago
Company Description :
Chadwick is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight.
With approval from both MSME and Start-up India, Chadwick is dedicated to offering innovative solutions within the industry. We help organizations achieve accelerated growth by providing staffing solutions for projects of all sizes and locations.
Role Description :
- This is a full-time role for an Incident Management Specialist at Chadwick- .
- The Incident Management Specialist will be responsible for handling day-to-day incidents, providing technical support, and working closely with the team to resolve problems.
- This role is located in Bengaluru and is an on-site position.
Qualifications :
- 7 10 years in Incident and Problem management.
- Strong problem management and incident management skills.
- Excellent analytical skills.
- Experience in providing technical support.
- Effective communication skills.
- Ability to work in a team and collaborate with others.
- Knowledge of ITIL processes is a plus.
- Relevant certifications in incident management are beneficial.
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