IT Support Engineer

2 weeks ago


Pune, Maharashtra, India ProPMO Services Private Limited Full time

Job Description :


IT Support Engineer Responsibilities :

- Installing and configuring client computer systems.

- Responding to client IT support requests.

- Meeting with clients to diagnose software, networking, or hardware issues.

- Providing technical support on-site or via remote-access systems.

- Offering solutions that meet the needs of the client.

- Repairing hardware malfunctions, software issues, and networking problems.

- Maintaining good client relations.

- Tracking and managing work records.

- Compiling job reports.

IT Support Engineer Requirements :

- Bachelor's degree in information technology or computer science.

- Proven work experience as a technical support engineer.

- Knowledge of web services, API, and IP-based protocols.

- Experience with scripting languages such as Perl or Shell.

- Knowledge of computer hardware and networking systems.

- Good time management skills.

- Good interpersonal skills.

- Ability to troubleshoot complex hardware and software issues.

- Excellent written and verbal communication skills.

- Ability to think critically.

(ref:hirist.tech)

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