Jira Administrator

4 weeks ago

BangaloreAny Location, IN RS Consultants Full time

Job Description :

The Senior Jira Admin would need to have 6-8 years of experience.

For this role, you must be an experienced Atlassian Tool Administrator with DevOps experiences to join the Global Infrastructure team.

This is a 100% remote role based in India and required to extend Weekend-on call support on rotation basis. The incumbent in this role, will own and support the Forcepoint Atlassian environment, passionate about teaching, learning, and automating and working in a high paced collaborative environment.

- You will also bring Jira Data Center to Jira Cloud Migration practical experience.

- Configuring, managing, and enhancing Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins and other integrations.

- Understanding the current Atlassian tool process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions

- Developing interfaces between external tooling and Jira/Confluence infrastructure.

- Managing complex Jira workflows, screen schemes, permission schemes, and notification schemes.

- Configuring and enhancing Jira Service Desks.

- Provisioning, maintaining, and improving our existing cloud infrastructure.

- Work closely with the IT team on projects such as major upgrades, data migrations, automations, plugin selection, and integration with other system

- Work with other developers and operations to perform DevOps processes.

- Writing and updating technical documentation such as user manuals, system documentation, RCA for Incidents and training materials.

- Upgrade JIRA within the required environments.

- Provide technical assistance and training in using JIRA and other tools as identified.

- Design, configure, manage, and support Atlassian tools, primarily JIRA and ensure 99. 99 % uptime through adequate monitoring, patching.

- Design and support custom JIRA workflows, fields, dashboards, and reports.

- Work closely with the Information Security Team to ensure a safe Atlassian environment.

- Ready to work on a rotational basis and weekend support.

Required Qualifications :

- 6-8 year's experience in setting up and supporting Atlassian Products (Jira, Confluence, JSM etc)

- Expert level knowledge in SQL and JQL query experience.

- Experience customizing workflows, setting up dashboards, and generating reports.

- Experience with Jira Service Desk.

- Experience working in an Agile/Scrum environment.

- Experience with scripting and programming such as Python will be an added advantage.

- Willingness to work on a fast-paced team with a "low ego/high performance" culture.

- Using tools such as Jenkins, Ansible and Git will be added advantage

Location : Remote

CTC : 32-34 LPA (Revised

Location : Bangalore, remote

(ref:hirist.tech)

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