Customer Relationship Management Executive
3 weeks ago
Job Title: Customer Relationship Executive
Location: Goa
Company: SOAL – Vacation Rental Management
Experience: 3 – 5 years in client servicing, hospitality, real estate, or relationship management
Budget : upto 5 lacs P.A
About SOAL
Soal is a premium vacation rental management company committed to maximizing rental income for homeowners while delivering five-star guest experiences. From full-service property care to seamless guest management, we handle it all so our partners enjoy a worry-free ownership experience.
Role Overview
As a Customer Relationship Manager at Soal, you will be the face of our brand for property owners. You’ll play a key role in maintaining long-term relationships, managing critical operations, and driving growth through new acquisitions and referrals.
Key Responsibilities
· Owner Relationship Management:
Serve as the primary point of contact for homeowners; build trust and long-term rapport through consistent and meaningful communication.
· Regular Engagement:
Schedule and conduct regular calls, meetings, and property visits to address concerns, update owners on performance, and share insights.
· MIS Management & Reviews:
Maintain updated MIS reports and dashboards. Present performance metrics, rental reports, and property updates to homeowners regularly.
· Issue Resolution:
Handle owner escalations with speed and empathy. Coordinate with internal teams to resolve operational issues and ensure owner satisfaction.
· Referrals & Growth:
Encourage and convert referrals from existing owners for both ALYF and StayALYF business lines.
· Agreement Management:
Oversee onboarding, renewals, and execution of property management agreements in coordination with the legal and operations teams.
· New Property Acquisition:
Actively identify and onboard new properties by pitching StayALYF’s value proposition to prospective homeowners.
Requirements
· 3–5 years of experience in relationship management, sales, hospitality, or real estate
· Excellent communication, negotiation, and interpersonal skills
· Strong problem-solving mindset with a customer-first approach
· Proficiency in using CRMs, Excel, and Google Workspace tools
· High ownership and accountability, with the ability to work independently
· Willingness to travel locally for meetings and property visits
What You’ll Love About Working with Us
· A dynamic, people-first company culture
· Exposure to the luxury hospitality and real estate ecosystem
· Growth opportunities across multiple business verticals
· A chance to build meaningful relationships with HNIs and property owners
-
Customer Relationship Management Manager
3 weeks ago
North Goa, Goa, India, Goa Self-employed Part timeEmployment Type: [Full-time / Part-time / Contract]Company Overview: Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary: We are looking for an...
-
Sales Executive
2 weeks ago
North Goa, Goa, India, Goa Redrum Beverages Full timeCompany DescriptionRedrum Beverages is committed to redefining refreshment with innovation and bold flavors. The brand is focused on disrupting the beverage industry by offering drinks with vibrant flavors, hydration, and energy. Crafted for those who crave the unexpected, each sip promises a unique and exciting experience. Redrum Beverages embodies...
-
Sales Executive(Real Estate)
2 weeks ago
North Goa, Goa, India, Goa Samava Assets Full timeCompany DescriptionAt Samava we are passionate for shaping exceptional spaces. With over two decades of honed expertise in real estate development and now expanding to hospitality, Samava Assets offers a comprehensive suite of services like independent Villas in group housing projects, Apartments and Hospitality across its projects.Role DescriptionThis is a...
-
Front Desk Executive
2 weeks ago
North Goa, Goa, India, Goa ALTR NATIV Full timeCompany Description ALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in...
-
Manager of Sales(Real Estate)
2 weeks ago
North Goa, Goa, India, Goa Samava Assets Full timeCompany DescriptionAt Samava Assets, we are passionate about creating exceptional spaces. With over two decades of experience, we have honed our expertise in the real estate and hospitality sectors. We leverage on in-house capabilities in conceptualization, design, and development.Role DescriptionThis is a full-time, on-site role for a Sales Manager located...
-
Sales & Marketing Executive
3 weeks ago
North Goa, Goa, India, Goa STUDIO ARCGOT Full timeCompany DescriptionOperating from North Goa since 2018, our firm uniquely blends interior design expertise for residential and commercial ventures particularly holiday homes, villas, hotels, restaurants, and bars—with the creation of our own signature in-house products line. Our products include, furniture, carpets and rugs, wall texture, etc.Brief (for...
-
Admission Manager
2 weeks ago
North Goa, Goa, India, Goa Ganpat University Goa Full timeKey ResponsibilitiesBelow are the major duties and responsibilities expected of the Admission Manager:1. Strategic Planning & Enrollment ManagementDevelop an annual admissions plan aligned with the University’s strategic goals, academic programme growth and demographic targets.Set admission targets (undergraduate, postgraduate, international, domestic,...
-
Property acquisition Manager
3 weeks ago
North Goa, Goa, India, Goa ALYF Full timeJob Description – Property Acquisition Manager (Goa)Company: SOAL-ALYF Location: Goa Department: Business Development & GrowthBudget : upto 5 lacs P.A.About SOALAt SOAL, we curate India’s most exquisite private vacation homes — villas, estates, and boutique properties that transcend ordinary hospitality. Each home tells a story, carefully chosen to...
-
Cluster Sales Manager(Hospitality)
2 weeks ago
North Goa, Goa, India, Goa Samava Assets Full timeCompany DescriptionAt Samava we are passionate for shaping exceptional spaces. With over two decades of honed expertise in real estate development and having been expanded to hospitality, Samava Assets offers a comprehensive suite of services like independent Villas in group housing projects, Apartments and Hospitality across its projects. At Samava its...
-
North Goa, Goa, India, Goa Sun Moon Inc Distillery Full timeCompany DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time role for a Senior Executive Blending and New Product Development located on-site in North Goa. The Senior Executive will be responsible for overseeing and managing the blending process of spirits, developing new product formulations, and ensuring quality control. The...