Infrastructure Engineer

4 weeks ago

Hyderabad Telangana India, Telangana Skywalk Global Full time

Job Overview:

  • Willingness to work flexible shifts.
  • Be responsible for queue monitoring and acknowledging tickets.
  • Ensure prompt & professional response to all incident tickets.
  • Ensure all Monitoring systems are working and alerts from the system are taken care off
  • Ensure all daily, weekly, monthly maintenance activity are done.
  • Interact with subordinate supervisors’ customers.
  • Vendor coordination for any escalated issues.

Desired Skills :

  • Hands on experience in Azure including Azure portal, Entra ID, Subscription Management, Resource Management, Resource Monitoring
  • Administer and support Microsoft 365 services, such as Teams Admin Centre, Exchange Admin Centre, Intune Admin centre, M365 defender, Security & Compliance
  • Hands on experience in EDP Softwares like Sophos, MS Defender , Sentinel etc.
  • Knowledge in Azure DevOps and concepts
  • Hands on Experience in Firewall, Switches, and other networking components and functionalities.
  • Hands on experience in managing server virtualization technologies like VMware, vSphere, vCenter,HyperV ,Logs monitoring.
  • Strong knowledge in configuring, Managing, and maintaining, Windows 2016/2019/2022 Enterprise/Datacentre servers.
  • Strong Knowledge in AD, DNS, DHCP and other services
  • Experience in configuring File servers and managing Share folders.
  • Working knowledge in PowerShell scripting and Automation
  • Certifications In Azure Infrastructure

Soft Skills:

  • Excellent problem-solving skills and Documentation Skills.
  • Proven customer service skills.
  • Good communication skills (Verbal & Written) and ability to work within a 24x7 support environment and must be able to meet SLA requirements

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