Gainsight Admin Salesforce Admin

4 weeks ago

Pune Maharashtra India, Maharashtra Peak Hawks LLP Full time
We’re Hiring for Our Client: Gainsight Admin + Salesforce Admin

Shift: US Overlap (PST)

Our client is seeking an experienced Gainsight Admin with strong Salesforce expertise to lead platform configuration, integrations, automation, and end-to-end Customer Success workflows. This role requires a hands-on professional who can own the Gainsight ecosystem and collaborate across technical and business teams.

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Key Responsibilities

• Own and administer Gainsight (Rules Engine, CTAs, Playbooks, Journey Orchestrator).
• Build and manage Gainsight ↔ Salesforce integrations.
• Lead technical projects and ensure data quality across systems.
• Drive automation, platform optimization, and maintain detailed system documentation.

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Required Experience & Skills

• 5+ years of Gainsight Admin experience and 3+ years of Salesforce experience.
• Strong expertise in configuration, workflows, reporting, integrations.
• Gainsight NXT Admin L1 certification (L2/L3 preferred).
• Salesforce Admin certification preferred.

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