Assistant Manager

4 hours ago

Mumbai Metropolitan Region, IN TP Full time

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Design and deliver core training programs focused on process knowledge, compliance, systems, and functional skillsConduct training needs analysis in collaboration with business stakeholdersDevelop training content, manuals, SOPs, and e-learning modulesFacilitate classroom, virtual, and on-the-job training sessionsMonitor training effectiveness through assessments, feedback, and performance metricsMaintain accurate training records and generate reports for audits and reviewsCoordinate with internal teams and external vendors for training logistics and deliverySupport new hire onboarding and induction programsContinuously improve training methodologies and stay updated with industry best practices

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