Senior Administrator

1.Core Responsibilities

• Very good experience in Share point administration (on-prem and online)
• Managing and checking the overall server health and functionality
• Working on problem resolution, identifying the root causes, and taking preventive maintenance.
• Monitoring SharePoint disk space usage through the built in SharePoint reports for each site collection
• Administration of SSL Certifications (security certificates and wildcard certificates) and deploy certificates.
• Trouble shooting any certificate related issues.
• Monitoring certificates expiry dates and plan for renewal.
• Monitoring the SharePoint Trends (e.g., Site Usage and growth, disk space usage and growth
• Regular review cleans up management and configuration of SharePoint accounts and sites.
• Debugging skills and techniques for each of these areas identified above.
• Working knowledge of SharePoint sites and configuration.
• SharePoint Server Farm deployment.
• Internet Information Server (IIS) and the basic operation of websites, Application Pools, IIS
• Administration, the IIS Metabase, Ports, SSL Certifications (security certificates and wildcard certificates)
• Regular review of the events and messages reported in Event viewer and performance monitor.
• Administration of a server including service packs and hot fixes.
• Managing application pools and IIS Sites.
• Apply Cumulative updates/hotfixes when required.
• Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
• Backup/Restore of the Site collection /List/ Web.

Generic

• Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day-to-day work that you put customers at the heart of everything you do.
• Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day-to-day work that you treat data as an important corporate asset which must be protected and managed.
• Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
• As nominated Risk Champion for your function, work alongside the Risk function in developing and maintaining a risk management agenda, acting both to ensure the necessary levels of transparency for potential risks and promoting a positive culture of awareness and accountability throughout your function.
• Given responsibility by the Executive Owner to act as the Relationship Owner and primary business contact for the services being outsourced. Responsible for meeting the day-to-day requirements as outlined in the VM&O Policy and its supporting procedures. Responsible for providing a risk assessment, for agreeing risk appetite and also for monitoring performance versus appetite. Ensuring that the Group’s Service Providers are adhering to the Information Security Requirements. To participate in Group Relationship Owner training and training refreshers as scheduled. Maintain relevant supporting evidence and documentation within the Service Provider File in line with data retention requirements.
• Ensure that you keep your professional knowledge up to date in order to comply with the Knowledge and Competence requirements of the Mortgage Credit Directive.

2.Experience Requirements

Essential

• 5 to 8 years relevant experience in SharePoint administration.
• 2 to 3 years’ experience in managing functional escalations at a capacity of senior levels.
• Very good experience in trouble shooting and Event log analysis.
• Strong experience in administering SSL certificates for web servers (creating, applying, and troubleshooting).
• Strong experience in Enterprise website management is essential.
• Mission critical website / web app management is essential.
• Experience in Windows Server 2012/2016, load balancers, networking, DNS, AD, and firewall
• Experience of web and application services running MS IIS, SharePoint 2010/2013/2016/2019 and SharePoint online
• Microsoft platform experience supporting Windows Server, MOSS
• Experience in managing hardware load balanced applications.

Desirable:

• Experience in Web Infra scoping to Azure/Cloud hosting or similar will help immensely.
• Cloud hosting experience is added advantage.
• Experience in working on Virtualised environment (VMWare)

3.Knowledge Requirements

Essential

• In-depth knowledge on Server Management , Active Directory and networking
• In-depth knowledge in SSL certificates renewals and AD Internal CA Certificate renewals
• Experience in SharePoint 2016/2019 Administration/configuration tasks.
• Experience in Microsoft SQL server
• Excellent understanding of CSS and HTML.

Desirable

• Knowledge in installation and configuration of SharePoint multi-level farm in On premises
• Knowledge in Search infrastructure.
• Knowledge on User profile management /Sync , SPD workflows 2013 & 2010
• Knowledge on Taxonomy, Managed Meta data permissions

4.Skill and Competency Requirements

• Excellent troubleshooting skills on Windows Based Systems & Servers (Preferably remote administration) with strong knowledge in Windows 2012 and Windows 2016 Server Operating System and related Services (essential)
• Strong knowledge on ITIL framework
• Strong Communication Skill (Oral & Written)
• Should be able to help L2 engineers

5.Required Qualifications/Certifications

• A full time technical diploma or engineering degree on computers
• Microsoft Certification on relevant areas will be an added advantage.
• ITIL Foundation certification is desirable