Salesforce Quality Assurance

4 weeks ago

India Best Infosystems Ltd. Full time

Quality Assurance (QA) Engineer – Manual, UI, API Testing_Full-Time_Chandigarh(Remote/Hybrid)

Job Title: Quality Assurance (QA) Engineer – Manual, UI, API Testing

Location: Chandigarh(Remote/Hybrid)

Employment Type: Full-Time

Experience Level: 7+ years of experience

About the Role:

We are seeking a highly skilled and proactive Senior QA Tech. Lead with over 7 years of hands-on experience in quality assurance, with a strong focus on Salesforce testing, API validation, and the lending domain. The ideal candidate will have a proven track record in ensuring the reliability and performance of financial applications, especially within loan origination, servicing, or credit systems. Experience with monitoring tools like Grafana and Dynatrace is a significant plus.

Key Responsibilities:

● Design and execute test strategies and detailed test cases for applications built on the Salesforce platform.

● Perform functional, integration, regression, and end-to-end testing for complex workflows within the lending domain.

● Conduct comprehensive API testing using tools like Postman, REST Assured, or similar.

● Collaborate closely with product managers, developers, and business analysts to ensure requirements are well understood and testable.

● Validate data flows and ensure data integrity across Salesforce and integrated systems.

● Monitor application health and performance using tools such as Grafana and Dynatrace; assist in root cause analysis for production issues.

● Contribute to the automation framework, especially around Salesforce and backend APIs.

● Participate actively in Agile ceremonies (standups, sprint planning, retrospectives)

● Mentor junior QA team members and help establish best QA practices. Performance - Jmeter knowledge

Mandatory Skills and Qualifications:

● 7+ years of QA experience with strong functional and technical testing skills.

● Deep experience with Salesforce CRM and Salesforce testing (e.g., Lightning components, workflows, Apex triggers).

● Strong hands-on expertise in API testing (REST/SOAP) using Postman, REST Assured, Swagger, or similar tools.

● Solid knowledge of the lending domain, including loan origination, credit evaluation,and servicing.

● Familiarity with monitoring and observability tools like Grafana and Dynatrace.

● Exposure to automation frameworks and scripting languages (e.g., Java, Python,JavaScript).

● Good understanding of SQL and data validation across systems.

● Experience in Agile/Scrum environments.

● Proficient in using test management tools (e.g. Zephyr) and issue tracking systems like JIRA.

● Experience in preparing and presenting QA reports (test coverage, defect metrics, test execution progress, etc.) to stakeholders.

● Excellent communication skills with the ability to explain technical issues to non-technical stakeholders

Good to Have:

● Experience in writing and executing automated test scripts using Selenium or similar frameworks.

● Knowledge of JavaScript/TypeScript for automation scripting.

● Basic understanding of CI/CD pipelines and test integration.

● ISTQB or equivalent QA certification.

Educational Qualification:

● Bachelor's degree in Computer Science, Information Technology, or a related field.

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