Collections Manager

6 days ago

Gurugram Haryana India, IN WareIQ Full time

Warehouse ExecutiveLocation: GurgaonExperience: 4-5 years (Full-time experience only)Employment Type: Full-Time, OnsiteSalary Range: 7-9 LPAAbout WareIQWareIQ is one of India's fastest-growing eCommerce fulfillment companies, backed by Y Combinator and Flexport. We help brands scale their online business through our nationwide fulfillment network, advanced logistics technology, and last-mile solutions. Our clients include some of India's leading D2C brands, enterprises, and marketplaces.Role OverviewWe are looking for a Collections Manager for recovering outstanding payments, achieving monthly targets, ensuring regulatory compliance, and maintaining strong customer relations. This role blends leadership, strategy, and hands-on recovery operations.Responsibilities:Drive B2B collections to meet/exceed monthly recovery goals; analyse performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions Customer Accounts & Recovery.Responsible to prepare monthly AR Ageing Provision in line with policy.The duties include collection calls and/or correspondence in a fast-paced goal-oriented collections department.Handling escalations & negotiating past due accounts for debt recoveryEscalating to seniors/supervisor's irregular cases and seeking help in closing them.Visit customer/client locations when required for dispute resolution and overdue payment collection.Prepare and maintain monthly Accounts Receivable (AR) ageing provisions as per company policy.Requirements4–5 years of high-volume corporate collections experience (B2B preferred).Hands-on experience with Tally and Zoho ERP.Strong negotiation, communication, and dispute-resolution skills.Experience in Accounts Receivable, GST, and TDS is an added advantage.Ability to work under pressure and meet strict monthly deadlines.What We OfferOpportunity to work at a high-growth, Y Combinator-backed startup.Opportunities to learn and grow in a fast-paced startup environmentOpportunity to lead and shape collections operationsTransparent career progression.Competitive salary.

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