Service Delivery Manager – SAP AMS Program

4 hours ago


Bengaluru Karnataka India, Karnataka LTIMindtree Full time

15 years of experience including service delivery management experience for large SAP AMS program

Roles and responsibilities

Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery

Be the Customer Single Point of contact for AMS Services subjects

Provide consolidated management reporting to the Customer and LTIM leadership on the services performance

Play a key role in add on sales with Sales Delivery Management team

The delivery of the AMS services at the appropriate contractual service levels

The management of the delivery of the services and other agreed deliverables in all its aspects specification estimation planning control acceptance SLA compliancy for the applications in scope Implementing and controlling all agreed procedures and processes

Conform to the engagement prioritization identify assign resources on service activities

Drive End to End the problem change release capacity performance management and reporting


Candidate to have following skills

A strong interpersonal team spirit as we deliver better together

Organization to plan and deliver accordingly

Proactive in order to mitigate detect the risks

Good relationships skills as you will have to build a network for improving cooperation

Coaching mindset to help your team members evolve

Culturally openminded as we work with Offshore onsite and local people in one team

Business oriented in order to support our client to perform IT and Business

Strong communication skills to manage steering committee customer daily contacts

Understanding of ITIL V4 process and certification is a big plus



  • Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Bengaluru, Karnataka, India, Karnataka Ubique Systems Full time

    Location: Bangalore-HybridRole Overview:We are seeking a results-driven Technical Program Lead to drive the end-to-end development and delivery of SAP-based solutions. The ideal candidate will have deep technical expertise in SAP ABAP full-stack development, experience leading technical team with cross-functional product teams, and a strong ability to engage...

  • SAP Program Manager

    4 hours ago


    Bengaluru, Karnataka, India, Karnataka Etenico Technologies Full time

    SAP product or custom solution development. & Strong hands-on background in SAP ABAP full-stack technologiesLocation: Bangalore-HybridRole Overview:We are seeking a results-driven Technical Program Lead to drive the end-to-end development and delivery of SAP-based solutions. The ideal candidate will have deep technical expertise in SAP ABAP full-stack...


  • Bengaluru, Karnataka, India, Karnataka Mphasis Full time

    Job DescriptionRole: Delivery Manager – AMSLocation: Offshore/IndiaWho are we looking for?We are looking for a strong Delivery Manager with 15+ years of relevant experience as technical manager with good experience in production support and implementing tools in AMS. Technical Skills: Having strong relevant 15+ years of relevant experience in managing...

  • SAP Program Manager

    4 hours ago


    Bengaluru, Karnataka, India, Karnataka Mount Talent Consulting Pvt Ltd. Full time

    LocationBangaloreModeHybridYears of exp.10+ yearsMandatory SkillsetSAP product or custom solution development. & Strong hands-on background in SAP ABAP full-stack technologiesDetailed Job DescriptionLocation: Bangalore-HybridRole Overview:We are seeking a results-driven Technical Program Lead to drive the end-to-end development and delivery of SAP-based...


  • Bengaluru, Karnataka, India Talentone HR Consulting LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Location: Bangalore-HybridRole Overview:We are seeking a results-driven Technical Program Lead to drive the end-to-end development and delivery of SAP-based solutions. The ideal candidate will have deep technical expertise in SAP ABAP full-stack development, experience leading technical team with cross-functional product teams, and a strong...


  • Bengaluru, Karnataka, India Golden Hues Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Overview:We are seeking a results-driven Technical Program Lead to drive the end-to-end development and delivery of SAP-based solutions. The ideal candidate will have deep technical expertise in SAP ABAP full-stack development, experience leading technical team with cross-functional product teams, and a strong ability to engage with enterprise clients...

  • Manager - SAP-AMS

    3 days ago


    Bengaluru, Karnataka, India BSR & Co Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in...


  • Bengaluru, Karnataka, India 8c9f8035-91aa-4dab-bff2-af962daffed9 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Your Role SAP Service Delivery Manager you will be responsible for all SAP related projects and all SAP related improvement services at the client. You will be responsible for project delivery, service delivery, people management, and the client relationship. You will perform a combination of Project Management and Service Delivery Management task. Your...