Delivery Manager- Digital Marketing

Job Title: Digital Marketing Delivery Manager

Location: Remote / Hybrid

Employment Type: Full-time

Role Overview

We are looking for an experienced Digital Marketing Delivery Manager to lead a cross-functional team delivering complex marketing operations and analytics initiatives for a global enterprise client. This role requires a deep understanding of marketing technologies, campaign automation, web analytics, UI/UX, and B2B marketing platforms.

The ideal candidate will have a proven track record in delivering digital marketing programs at scale, with a strong grasp of data-driven marketing, project governance, stakeholder engagement, and team leadership.

Key Responsibilities

1. Program & Delivery Management

• Oversee end-to-end delivery across multiple marketing operations workstreams:
• Digital Web Analytics & Capabilities
• Email Marketing Automation
• UI/UX Design and Optimization
• Promotions Platform Operations (Global)
• B2B Marketing Operations (Eloqua)
• Marketing Performance Reporting (Tableau)
• Manage delivery timelines, prioritize backlogs, and ensure on-time execution with high quality.
• Define delivery metrics, monitor SLAs, and lead sprint planning and retrospectives.

2. Stakeholder & Team Leadership

• Act as the primary delivery point of contact for senior marketing, analytics, and product stakeholders.
• Lead and mentor a cross-functional team of campaign managers, designers, developers, analysts, and QA specialists.
• Translate business priorities into structured project plans and execution strategies.

3. Digital Marketing Technology Oversight

• Drive campaign operations and segmentation logic using marketing automation platforms such as Eloqua or Adobe Campaign.
• Ensure effective use of analytics tools including GA4 and Tableau to deliver actionable insights and campaign performance reports.
• Support the development and maintenance of custom landing pages and promotional microsites on global marketing platforms.

4. UI/UX Design Enablement

• Guide user research, journey mapping, wireframing, and interface design across digital products.
• Support delivery of scalable and reusable design systems and templates.
• Collaborate with design, development, and marketing teams to enhance product experiences.

5. Data Analysis & Optimization

• Oversee A/B testing initiatives and analytics implementation to improve marketing ROI.
• Partner with web analytics teams to ensure data integrity, audience targeting, and campaign attribution.
• Champion insight-driven marketing and continuous optimization.

Required Qualifications

• 10+ years of experience in digital marketing delivery, with 4+ years in a client-facing delivery leadership role
• Strong experience with marketing automation platforms (Eloqua, Adobe Campaign, Salesforce Marketing Cloud)
• Hands-on knowledge of Google Analytics 4 (GA4), Tableau, Tag Management, and campaign attribution models
• Familiarity with UI/UX tools such as Figma, Sketch, or Adobe XD
• Experience managing design and development of landing pages and digital campaigns
• Proficiency in project and workflow management tools (e.g., Wrike, JIRA, Asana)

Preferred Skills

• Strong grasp of digital KPIs: engagement rates, conversion funnels, deliverability, segmentation, and testing frameworks
• Excellent verbal and written communication with a proactive and consultative approach
• Ability to manage globally distributed teams and coordinate across time zones
• Experience in high-volume, high-velocity marketing environments

Success Metrics

• 95% on-time and error-free delivery across all campaign and digital projects
• Improvement in campaign performance metrics driven by data and analytics
• Measurable adoption of design components and reusable templates
• High client satisfaction and successful renewals or program expansion
• Reduced turnaround time for campaign lifecycle and analytics reporting