Senior Software Engineer/Lead/ServiceNow Developer

1 month ago


Bangalore, Karnataka, India ARR Recruitment Solutions Full time

About the Role:

- We are seeking a highly skilled and experienced ServiceNow developer with a strong focus on ITOM (IT Operations Management) applications to join our team.

- You will play a key role in designing, developing, and implementing ServiceNow solutions for IT service discovery and mapping, contributing to a robust and efficient IT Expertise: You will leverage your in-depth knowledge of ServiceNow ITOM to design, develop, and implement solutions for Discovery and Service Mapping applications.

CMDB Management: You will maintain and optimize the Configuration Management Database (CMDB), ensuring adherence to OOB (Out-of-the-Box) class structure and Configuration State Data Model (CSDM) processes.

Platform Proficiency: You will possess a strong understanding of the ServiceNow platform and utilize it effectively for building new applications, integrations, and enhancing existing Approach: You will actively participate in solution design for new requirements and integrations, offering recommendations and best practices to improve overall efficiency.

Continuous Improvement: You will identify gaps in existing solutions, propose improvements, and actively work towards optimizing the ServiceNow environment.

Mentorship and Guidance: You will share your expertise by mentoring and guiding team members, fostering knowledge transfer and collaboration.

Experience in Large Organizations: Prior experience working in a large organization managing multiple Service Management tools is highly desirable.

Communication and Collaboration: You will maintain excellent communication and stakeholder management skills to collaborate effectively across teams.

Must-Have Qualifications:

- Minimum of 4 years of relevant experience in ServiceNow development.

- Proven experience implementing ServiceNow ITOM, with a focus on Discovery and Service Mapping applications.

- Certified in CIS Discovery and CIS Service Mapping.

- ITIL certification preferred.

- No prior experience in support roles is required. (Strict No on Support Background)

- Ability to work independently and as part of a team.

Education:

Any Bachelor's Degree or equivalent experience.

Nice-to-Have Skills:

- Good knowledge of CMDB and its associated processes, OOB class structure, and CSDM processes.

- Experience with scripting languages (e.g., Javascript) used with ServiceNow.

- Experience with API integrations.

- Experience with cloud platforms (e.g., AWS, Azure).

Joining Time:

Open to candidates with immediate availability or a notice period of 0-30 days.

Work Environment:

Hybrid work model: 3 days in the office, 2 days remote.

Company Exclusions:

We are not currently considering candidates with prior experience at CISCO or AMAT.

Application Process:

The interview process will consist of two rounds:

Round 1: Internal Technical Interview

Round 2: Client Interview

(ref:hirist.tech)

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