ServiceNow CMDB Architect

3 weeks ago

india, IN Collegedunia Full time

Job Title: ServiceNow CMDB Architect

Experience: 10+ Years

Location: Remote

Employment Type: Contract

About the Role:

We are seeking a highly experienced ServiceNow CMDB Architect to lead enterprise-scale CMDB design, implementation, and optimization. The ideal candidate will have a deep understanding of ServiceNow ITSM/ITOM, CMDB best practices, and discovery/service mapping processes. This role requires strong analytical, problem-solving, and communication skills to align technical architecture with business needs.

Key Responsibilities:

  • Architect, design, and maintain an enterprise-scale CMDB within ServiceNow.
  • Implement ServiceNow Discovery and Service Mapping to ensure accurate, up-to-date configuration data.
  • Ensure adherence to CMDB best practices and ITIL guidelines.
  • Collaborate with ITSM, ITOM, and other stakeholders to integrate CMDB with broader IT processes.
  • Provide guidance on CMDB health, governance, and compliance.
  • Troubleshoot complex CMDB issues and provide scalable solutions.
  • Mentor and guide team members on CMDB architecture and ServiceNow best practices.

Required Skills & Experience:

  • Extensive experience with ServiceNow CMDB, ITSM, ITOM, Discovery, and Service Mapping.
  • Strong understanding of ITIL framework and IT operations processes.
  • Proven expertise in enterprise-scale CMDB architecture and implementation.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work remotely and manage stakeholders effectively.

Why Join Us?

  • Remote work flexibility with enterprise-level projects.
  • Opportunity to lead CMDB architecture for large-scale ServiceNow environments.
  • Collaborative and challenging work environment with growth opportunities.

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