Call Center Representative
4 weeks ago
Job Title: Remote Call Center Representative
Company: Ascenturi (formerly Sales Match)
Location: Remote – Work from Home
Schedule: Full-time, U.S. Time Zones
Type: Permanent
Overview:
Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with prospects for licensed insurance agents. With over 50 team members and rapid growth, we're now building a dedicated call center team — and you can be among the first to join.
In this role, you'll be making outbound calls to warm leads (no cold calling or selling involved), following a script, and scheduling insurance consultation calls. You'll receive full training from experienced U.S.-based trainers and work entirely from home.
Responsibilities:
- Place a high volume of outbound calls each day using our automated system.
- Follow scripts to explain basic information and book appointments.
- Keep CRM records accurate and up to date.
- Attend team meetings and participate in performance coaching.
- Work closely with your team lead to ensure quality and consistency.
Ideal Candidate Has:
- Great spoken English and phone etiquette.
- Call center or BPO experience is a big plus.
- Strong attention to detail and goal-oriented mindset.
- Ability to work independently in a remote setting.
- Familiarity with customer service or outbound calling environments.
What We Offer:
- Full remote/work-from-home position.
- Team-led training from U.S. call center experts.
- Fun, fast-paced virtual team culture.
- Long-term opportunity with future advancement potential.
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