Technical Support Engineer
3 weeks ago
Job DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code software.Integration with 3rd party software using our no code API & Webhook buildersTroubleshooting the logical issues in the software products and educating the customers on proper usage of different features.Develop and sustain strong customer relationships to enhance satisfactionIncrease the product usage ratio by educating the customers about different possibilities and values the product can add to their businessProvided technical support and guidance on software features and functionalities.Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.Minimise the Churn ratio by providing high-quality customer support and experiencePreferred SkillsExcellent communication, negotiation, and presentation skills.Ability to manage multiple SaaS product lines and customer segments.Should be a proactive communicatorQualifications:Bachelor’s degree in IT, Computer Science.Strong logical reasoning skills with the attitude to get this doneBasic understanding of any programming languageStrong background in software project management.Excellent communication, negotiation, and presentation skills.Ability to manage multiple SaaS product lines and customer segmentsShould be a proactive communicator
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System Support Engineer
3 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Soffit Infrastructure Services Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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Aeka - Product Support
3 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram CareStack™ - Dental Practice Management Full timeThe CareStack Implementation Team has the responsibility of onboarding new Prospects into theCareStack System. This involves handling data from the customer’s legacy systems, which can bestored in various types of datastores. The team is tasked with extracting, transforming, andloading this data into CareStack datastores using automation systems.Roles and...
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Technical Business Analyst
3 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram UST Full timeDear Candidates,UST is looking for a Technical Business Analyst with atleast 6 years of exp.equired Experience : 6+ YearsNP : Immediate to 30 days onlyLocation: Bangalore, Pune, Chennai, Trivandrum, Kochi, HyderabadShift: (4:00 PM - 1:00 AM IST)Mode: In-office, 5 days a weekPosition Summary:We are seeking an experienced Technical Business Analyst with strong...
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Human Factors Engineer
3 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Terumo Blood and Cell Technologies Full timeJOB SUMMARYThe Human Factors Engineer will conduct human factors research, analysis, and evaluation using standard human factors engineering theories, principles, and data to drive user-centered product design and development. Assignments include applying HFE to system user interface definition, design, and evaluation over the product life cycle. Duties are...
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Senior Software Engineer
4 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Terumo Blood and Cell Technologies Full timeESSENTIAL DUTIES • Act as high-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. • Lead a large development team in the design of highly complex software systems for internal and external customers and is responsible for project completion as required. • Designs, develops, operates and maintains...
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Senior Electronics Engineer
4 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Terumo Blood and Cell Technologies Full timeJOB SUMMARYWe are looking for a highly skilled and experienced Senior Embedded Systems Engineer to join our dynamic team. In this role, he/ she will: Be responsible for Designing, developing, and maintaining embedded systems and software for medical devices. Work closely with cross-functional teams to ensure the successful integration of hardware and...
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Data Engineer
3 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram UST Full timeGreetings from UST Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 38,000+ practical problem...
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Senior Software Quality Analyst
4 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Terumo Blood and Cell Technologies Full timeJOB SUMMARYUnder general direction and as a member of a scrum team, provides technical leadership in the development of software automation frameworks involving application of new technologies with significant technical risk. Develops automated software tests at all levels of the testing pyramid. Extends, enhances and maintains the software automation...
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Dotnet Developer
2 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Litmus7 Full timeExperience : 5 plus yearsShould be cognizant of the OMS paradigms including Inventory Management, Inventory publish, supply feed processing, control mechanisms, ATP publish, Order Orchestration, workflow set up and customizations, integrations with tax, AVS, payment engines, sourcing algorithms and managing reservations with back orders, schedule mechanisms,...
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Engineer - Technical Support (QTS)
2 weeks ago
Trivandrum, India Qube Cinema Full timePosition: Engineer – Technical Support (QTS)Position Count: 1Location : Calicut/Thodhupuzha/PerinthalmannaExperience: Fresher/ExperienceJob descriptionThe ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain...
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Technical Support Engineer
1 week ago
Kerala, India ProNoesis Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescriptionWe are looking for a skilled Technical Support Engineer PAM.Location :Thrissur, Kerala (Onsite).Experience :2 to 5 years.Product Exposure :Any PAM (Sectona preferred).ResponsibilitiesProvide hands-on technical support for PAM products, especially Sectona (preferred).Take ownership of customer issues : troubleshooting, root cause analysis &...
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Technical Support Engineer
1 week ago
Kerala, India ProNoesis Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDescription : We are looking for a skilled Technical Support Engineer PAM.Location : Thrissur, Kerala (Onsite).Experience : 2 to 5 years.Product Exposure : Any PAM (Sectona preferred).Responsibilities : - Provide hands-on technical support for PAM products, especially Sectona (preferred). - Take ownership of customer issues : troubleshooting, root cause...
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Engineer - Technical Support (QTS)
2 weeks ago
kerala, India Qube Cinema Full timePosition: Engineer – Technical Support (QTS)Position Count: 1Location: Calicut/Thodhupuzha/PerinthalmannaExperience: Fresher/ExperienceJob descriptionThe ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain...
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Engineer - Technical Support (QTS)
2 weeks ago
kerala, India Qube Cinema Full timePosition: Engineer – Technical Support (QTS) Position Count: 1 Location : Calicut/Thodhupuzha/Perinthalmanna Experience: Fresher/Experience Job description The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain...
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System Support Engineer
3 weeks ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer
4 weeks ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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Technical Support Engineer
1 week ago
India Mech-Mind Robotics Full timeJob Description Job Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the...
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Technical Support Engineer
1 day ago
India Mech-Mind Robotics Full timeJob Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
1 day ago
India Mech-Mind Robotics Full timeJob Description:1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering.3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects .4.Provide technical expertise and support to the sales team and...