Japanese Bilingual Scrum Master
18 hours ago
About the job
- Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer, Onsite and Offshore teams.
- Actively involve in the primary responsibilities that include but not limited to:
- Serve as Scrum Master for one or more cross-functional teams developing and supporting insurance IT products (policy admin, claims, billing, etc.).
- Organize and facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, in bilingual (Japanese/English) settings.
- Coach teams on Agile values, principles, and practices to improve delivery and team health.
- Shield teams from external disruptions and help identify and remove impediments.
- Foster effective communication and collaboration between onsite, and offshore teams.
- Track and help teams achieve sprint/release objectives, managing team velocity and burndown/burnup metrics.
- Support Product Owners and business stakeholders in backlog prioritization and acceptance criteria.
- Foster a culture of continuous improvement and knowledge sharing within insurance IT teams.
- Actively contribute towards various Transformation initiatives (Process maturity, Devops automation, Security vulnerability remediation, etc.) to achieve the project goals.
- Mentoring and guiding junior team members while assigning and tracking the tasks for closure without any schedule, quality and cost slippages.
Required Skills
- JLPT N3/N2 or Above certified. Fluent in reading, writing, and conversing in Japanese with native speakers.
- 5+ years of Scrum Master or Agile Project Management experience.
- Practical insurance domain knowledge (Life and/or P&C), with proven experience in regulated, bilingual environments.
- Deep familiarity with Agile/Scrum principles and associated tools (e.g., Jira, Confluence).
- Experience working with distributed and multicultural teams.
- Ability to effectively coordinate with Product owner, Customer SMEs from Business & IT, Onsite and Offshore teams.
- Actively involve in Application transition and stabilization phases by aligning to Japan (JST) working hours.
Nice To Have
- Scrum Master certification (CSM, PSM, or equivalent).
- Exposure to hybrid delivery (Guidewire, Salesforce, COTS, digital modernization).
- Experience supporting both business analysts and technical delivery teams.
- Insurance process or ITIL certification.
Job Location
- Chennai, Pune and New Delhi
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