Project Manager

3 weeks ago

india, IN Talogy Full time

The Project Manager role in Talogy’s global Tech Ops team leads complex, cross-functional projects with a focus on infrastructure, software development, and client implementations. This role combines technical project leadership with client-facing responsibilities, ensuring successful delivery of strategic programs that meet both internal and external stakeholder expectations. Across multiple projects at a time, this includes supporting colleagues across departments with scoping and understanding the requirements to be managed, designing elements of project management, and providing support to clients and colleagues through implementation of a project.


This is a full-time, permanent position, flexible from Monday to Friday during UK working hours.



Role Responsibilities

  • Developing a working knowledge of Talogy solutions and platforms.
  • Leading strategic infrastructure, development, and client-facing implementation projects from initiation through delivery.
  • Working with clients and colleagues to develop project “scope of work” plans and documentation.
  • Collaborating with DevOps, IT, and engineering teams to define technical requirements and project scope.
  • Facilitating technical planning sessions and sprint reviews with cross-functional teams.
  • Preparing project reports for project status meetings as required.
  • Developing and maintaining integrated project plans, including resource allocation, risk management, and milestone tracking.
  • Identifying, tracking, monitoring, and communicating on project-related issues, scope changes, variances, and contingencies.
  • Acting as the primary point of contact for clients during technical project delivery and managing expectations and communications.
  • Acting as a liaison between clients, colleagues, and external stakeholders (e.g., vendors, associates, contractors).
  • Ensuring alignment with enterprise architecture, security standards, and compliance requirements.
  • Maintaining strong customer relationships by handling questions, concerns, and feedback with speed, accuracy, friendliness, and professionalism.
  • Providing mentorship and guidance to junior project managers within the PMO.
  • Monitoring and reporting on project KPIs, budgets, and timelines to senior leadership.
  • Driving continuous improvement in project delivery methodologies (Agile, Scrum, Waterfall). While supporting change management and communication strategies for technical rollouts.
  • Working to ensure project plans deliver against SLAs and KPI expectations regarding costs, schedules, quality, and customer satisfaction.
  • Following processes around documentation of client work and interactions using tools such as Smartsheet, Jira and OpenAir.



Knowledge, Skills and Experience Requirements

  • 5+ years of project management experience, including infrastructure and software development projects.
  • Proven experience managing client-facing projects and maintaining strong client relationships.
  • Strong understanding of cloud platforms (e.g., AWS, Azure), networking, and system architecture.
  • Familiarity with version control systems (e.g., Git), and Agile development practices.
  • Proficiency in project management tools (e.g., Jira, Smartsheet, Confluence).
  • PMP, PRINCE2, or Agile/Scrum certification preferred.
  • Excellent stakeholder management and communication skills.
  • Experience managing cross-functional teams and external vendors.
  • Strong analytical and problem-solving abilities

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