Software Engineering Senior Analyst

1 month ago

Hyderabad, Telangana, India Evernorth Full time

Sr Analyst

Job Description:

Summary:

Develops a consolidated, conformed enterprise data warehouse and data lake which store all critical data across Customer, Provider, Claims, Client and Benefits data. Designs, develops and implements methods, processes, tools and analyses to sift through large amounts of data stored in a data warehouse or data mart to find relationships and patterns. Participates in the delivery of the definitive enterprise information environment that enables strategic decision-making capabilities across enterprise via an analytics and reporting. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders.

Job Description:

Responsible for working on a production support team as an Application maintenance and support person in a role supporting Mainframe applications in a dynamic and fast paced environment. Will be part of the team supporting over 30 applications with high customer support level expectations. Person is responsible for code analysis and provide business friendly explanation to requests and incidents. Ability to take quick action to resolve production critical incidents. Focus for this opportunity is to bring in innovative ideas to automate and eliminate business requests and incidents.

Responsibilities:

  • Candidate must have experience working in Production support. Candidate must be good communicator and have strong people skills.
  • Candidate should be familiar with handling Production incidents and alerts.
  • Candidate should quickly learn the application architecture and provide resolution to business queries and incidents.
  • Candidate should know how to use service now and respond back to users thru it.
  • Candidate should be familiar with addressing Critical incidents, collaborate with EOCC and work on providing resolution to critical incidents.

Skill set:

  • IBM Main Frame: 3+ years
  • JCL: 2+ years
  • CA7: 2+ years
  • PSO tools/service now: 2+ year
  • Job qualifications considered a plus
  • JAVA skill will be a plus.
  • Previous experience in Health care or PBM industry
  • Jira
  • PBM or Health Care business experience
  • Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.

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