Software Engineering Lead Analyst

3 weeks ago

Hyderabad, Telangana, India Evernorth Full time

Software Engineering Lead Analyst

Position Overview:

The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply

Our people make all the difference in our success.

We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities of maintaining and supporting mainframe applications, utilizing COBOL, CICS, DB2, JCL, VSAM. Candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires making well-thought-out decisions on complex or ambiguous issues and effectively communicates to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions.

Responsibilities:

  • Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing technologies such as COBOL, DB2, CICS, VSAM and JCL for Cigna Health Services / Evernorth Technology.
  • Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance,
  • Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause.
  • Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
  • Active member of high-performance software development and support team in an agile environment.

Qualifications:

Required Skills:

  • Experience in COBOL, DB2, CICS, VSAM, CA7, SORT Utilities, ServiceNow and JCL.
  • Experience in Production support activities, monitoring, and maintenance of business applications.
  • Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle.
  • Exceptional analytical and problem-solving skills.
  • Structured, methodical approach to systems development and troubleshooting.
  • Ability to ramp up fast on learning new systems and be flexible to work off business hours if needed.
  • Strong written and verbal communication skills with the ability to interact with all levels of the organization.
  • Strong interpersonal/relationship management skills.
  • Strong time and project management skills.
  • Familiarity with agile methodology including SCRUM team leadership.
  • Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
  • Desire to work in application support space.
  • Passion for learning and desire to explore all areas of IT.

Required Experience & Education:

  • 6-8 years in an application development role or as a support engineer.
  • Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development or support in lieu of the bachelors degree education requirement.

Location & Hours of Work:

  • (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

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