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Application Support Consultant

2 months ago

OverseasInternationalDubai, IN Marc - Ellis Full time

About the Role:

We are seeking a skilled Mobile Platform Technical Specialist to join our team. The ideal candidate will have in-depth technical knowledge of the Kony mobile platform and experience with related technologies. This role is pivotal in ensuring the seamless performance and integration of our mobile and internet banking solutions.

Key Responsibilities:

Kony Mobile Platform Expertise: Utilize extensive knowledge of the Kony mobile platform to manage and enhance mobile applications, ensuring optimal performance and user experience.

Database Management: Leverage your understanding of SQL and Oracle databases to manage, troubleshoot, and optimize database interactions related to mobile and web applications.

Troubleshooting: Apply your experience in troubleshooting Internet Information Services (IIS) to resolve issues, enhance stability, and improve the functionality of web services.

Websites & Internet Banking Platforms: Contribute to the maintenance and development of websites and internet banking platforms, ensuring they meet high standards of security and performance.

App Submissions & Certificate Management: Oversee the app submission process and manage certificate renewals to ensure uninterrupted service and compliance with industry standards.

Web & App Layers: Utilize your knowledge of web and app layers to enhance the integration and performance of mobile applications and web-based services.

IT Change Management: Understand and adhere to IT change management processes to implement updates and modifications smoothly and with minimal disruption.

Required Skills and Qualifications :

- Proven experience with the Kony mobile platform.

- Proficiency in SQL and Oracle databases.

- Demonstrated experience in troubleshooting on IIS.

- Experience with websites and internet banking platforms.

- Familiarity with app submission processes and certificate renewal.

- Strong understanding of web and app layer architecture.

Knowledge of IT change management processes.

Desired Attributes :

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Ability to adapt to new technologies and processes.

- Detail-oriented with a commitment to quality and security.

Education and Experience :

- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

- Years of experience in a similar role or relevant industry.

(ref:hirist.tech)