Field Services Engineer

3 days ago


Mumbai Maharashtra India, Maharashtra MGI Full time

Expand Your Horizons and Promote Advanced Life Science Tools for Future Healthcare with MGI #OMICS FOR ALL #Leading Life Science InnovationAbout BGIBGI Group was founded in 1999 in China with the vision of using genomics for the benefit of mankind and has since become the largest genomics organization in the world. With over 10,000 employees, BGI operates in more than 100 countries, focusing on research and applications in healthcare, agriculture, conservation, and environmental fields. BGI has a proven track record of innovative, high-profile research, which has generated over 3,800 publications, with 430+ publications in top-tier journals such as Nature, Science and Cell. Additionally, in the field of R&D, BGI was ranked No.1 among corporations in the life science/biotechnology sector in the Asia-Pacific region and No.5 worldwide by Nature Index.About MGIMGI is one of the subsidiaries of BGI Group, it is committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production, and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and full-life-cycle equipment and systems for precision medicine, precision agriculture, precision healthcare, and other relevant industries.MGI is a leading producer and one of the few companies in the world that can independently develop and mass-produce clinical high-throughput gene sequencers, its multi-omics platforms include genetic sequencing, medical imaging, and laboratory automation.Our Mission is to develop and promote advanced life science tools for future healthcare, and to transform people’s lives for the better. We don’t hesitate to make bold decisions that can help us achieve new breakthroughs. We believe that the success of our business will mean a better world for people to live in.Our Message to the world is simple: lead in life science innovation, make everyone’s life healthier and longer.Your duties as an FSE include but are not limited to the following:-Field Service Engineer focused on MGI NGS sequencing instrumentation as well as its affiliated equipment and assays.-Execute on-site installations, instrument validation, maintenance and general customer training.-Troubleshoot issues related to customer sequencing run, data processing, software and instruments. Perform preliminary on-site failure analysis to identify root causes and provide feedback to corresponding company department or personnel.-Identify customer requests or complaints, escalate issues if necessary, to solve critical tasks in the fastest way possible.-Proactively share experience, knowledge and skills with peers and help to build an organisation with strong professionalism. Coach and mentor new hires as needed.-Developing and maintaining positive relationships with customers in the assigned territory.Providing strategic and competitive customer feedback to marketing and product teams. Assist sales efforts through technical presentations and demonstrations If needed.The successful candidates for this position can demonstrate:-Bachelor's or above degree with a professional background in -Electronics/Biochemistry/Engineering or related subjects.-Prior 3 years or above work experience in servicing biomedical equipment, preferred molecular biological or equivalent instrumentation with high complexity.-Prior knowledge and experience on Genetics, Molecular Biology or Bioinformatics preferred.-Prior experience with IVD or equivalent regulations is preferred.-Outstanding problem-solving and interpersonal skills.-PC and networking skills.-Willingness to travel mainly within the appointed region frequently. For training or occasional -special calls, international travelling, including China is required.-Good English skills, both verbal and written.Here at BGI, we value people and consider our employees as partners. We have created a transparent, fair, and friendly environment. We implement an agile approach to management, providing each partner with enough independence as well as guidance. We take care of our partners’ physical and mental health and are dedicated to a life-work balance corporate culture.Not only do we bring life science closer to people, but we also participate in various charity programs, advocate for nature preservation, and support equality. We condemn any form of discrimination and are committed to providing job opportunities to everyone regardless of sex, race, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and more.Let’s move to a brighter and more equal future together and deliver #Omicsforall



  • Mumbai, Maharashtra, India Excel Electro Industries & Leasing Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Description - Service EngineerJob title Service EngineerQualification - Diploma or BE/B techPreferred candidate from Mumbai based location.Language known English & HindiJob location – Churchgate (Nariman Point) & Visit to client officeExperience – 2-3 yrs.The Field Service Engineer will be responsible for meeting the daily service maintenance and...


  • Mumbai, Maharashtra, India safaz Services Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    One of our client Looking for IT Hardware Support Engineer - in Mumbai , Pune & Gujrat Location with 6 Month to 1 Years of experience Knowledge of HP, DELL or Lenovo Laptop & Desktop . Hardware parts installation Field support and service Experience in IT hardware service and support.We are looking for a skilled IT Hardware Support Engineer with experience...


  • Mumbai, Maharashtra, India Technip Energies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Field Service Installation Engineer Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking a Field Service Installation Engineer, reporting directly to Regional Installation Manager to join our Services team. ...


  • Mumbai, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Critical Needs:Minimum 8+ years of experience in CRM with minimum 2 years in Salesforce delivery/implementation experienceKnowledge on Salesforce application implementation including, gathering requirements, designing the future state solution, the development Salesforce objects, Visual Force pages, Apex Classes, Triggers etc.Knowledge of Salesforce...

  • Service Engineer

    2 weeks ago


    Mumbai, Maharashtra, India, Maharashtra Shakti Hormann Pvt. Ltd. Full time

    Job Summary:The Service Engineer is responsible for providing technical support and maintenance services to customers. This includes equipment installation, troubleshooting, diagnostics, and repair, as well as training end-users and ensuring customer satisfaction. The role may involve on-site visits, remote support, and collaboration with internal teams.Key...


  • Mumbai, Maharashtra, India, Maharashtra Sudarshan Techno Solution . Ltd. Full time

    We are seeking a motivated and technically skilled Field Support Engineer – UAV Systems to join our team. This role involves installing, commissioning, and supporting UAV products at client sites, ensuring optimal functionality, safety, and customer satisfaction. The ideal candidate will have strong technical knowledge, field experience, and the ability to...


  • Mumbai, Maharashtra, India The businesses of Merck KGaA, Darmstadt, Germany Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Your RoleInstallation and Maintenance of all the hardware systems marketed by Process Solutions division in Indian subcontinent.Primary area of coverage – Pune, Maharashtra Secondary area of coverage - Rest of India, Bangladesh, Sri Lanka and Nepal.Installation of Semi-automated and fully automated process equipment's like Single Use Bioreactor, Single and...


  • Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Candidate should have good experience on Implementation and Support of SAN/NAS Storage. Should be open for Field Support.Job Requirement:Previous experience as a Field EngineerInstallation and configuration (including Rack Mounting) of SAN/NAS storage like NetApp /Dell EMC/Hitachi Storage, etc. preferably NetApp storageInstallation and configuration of SAN...


  • Navi Mumbai, Maharashtra, India NOV Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Position Overview:We are seeking a motivated Field Service Technician to support the installation, preventive and corrective maintenance, troubleshooting, and service of MD Totco Rig Instrumentation Systems and related products. The role is primarily based on onshore rig locations across the North East Region of India, working under the direct supervision of...


  • Mumbai, Maharashtra, India Merck Life Science Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...