ServiceNow ITSM Developer

3 weeks ago


Hyderabad, Telangana, India Seven N Half Full time

Job Description :


Technical Comptency :

- Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent

- Ability to configure ServiceNow ITSM applications in alignment with approved design plans

- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

- Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS

- Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively

- Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability

- Must be ServiceNow Certified Systems Administrator

- Should possess knowledge in Agile/Scrum methodology

- Basic knowledge with ITIL/industry standards

- Knowledge of software development lifecycle (SDLC)

Behavioral competency :

- Effective communication skills with both non-technical and technical audiences (verbal and written)

- Excellent Interpersonal skills to work with the project team members collaboratevily

- Participate and provide feedback during planning meetings (i.e., preiteration, and retrospectives)

Good-to-Have :

- ServiceNow Implementation Specialist certification

- ITIL V3/V4 foundation certification

- Java developer certification

Responsibility of / Expectations from the Role :

- Understand the given application requirements (or User Stories)

- Understand and follow the Best Practices and Standards/Guidelines for development

- Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories

- Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria

- Responsible for the code quality of assigned tasks

- Perform Unit Testing and do documentation as required

(ref:hirist.tech)

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