Salesforce CRM Analytics Solution Architect

3 weeks ago

Bengaluru Karnataka India, Karnataka ACL Digital Full time

Overview

Seeking an expert-level CRM Analytics consultant to lead, architect, and own end-to-end Salesforce CRM Analytics solutions. The role combines technical leadership, solution definition, business stakeholder engagement, and advanced feature development—including data integration, notification systems, performance management, and scalable packaging.

Key Responsibilities

  • End-to-End Solution Design & Ownership
  • Architect, implement, and maintain Salesforce CRM Analytics solutions, translating business requirements into scalable, high-impact dashboards, recipes, data flows, and integrated analytics products.
  • Advanced Feature Development
  • Build and customize advanced features such as integrated notifications (beyond out-of-the-box capabilities), bespoke filters, and user-specific access controls.
  • Integration & Packaging
  • Design and deploy CRM Analytics managed packages for internal or external distribution; lead complex integration projects with external data sources (BigQuery, Tableau, etc.) and ensure performance at scale.
  • Security & Access Management
  • Implement robust, multi-level security, including page, dashboard, and data-set level controls using predicates, permission sets, and custom UI components.
  • Stakeholder Management
  • Engage directly with business teams, gather technical and functional requirements, deliver demos, address issues, and drive ongoing enhancements and user adoption.
  • Performance Optimization
  • Troubleshoot and optimize large data workflows, recipes and dashboards—including error resolution, performance tuning, and best practice enforcement.

Desired Skills & Qualifications

  • 8+ years’ hands-on experience in Salesforce CRM Analytics (Einstein Analytics/Tableau CRM), with proven solution design and strategic ownership
  • Deep expertise in dashboard-building, advanced recipes, data flows, and analytics integrations, including complex external data sets
  • Strong background in managed package development and deployment for Salesforce analytics applications
  • Proficiency in writing and optimizing SQL queries (SAQL/SOQL), dashboard inspector, and advanced troubleshooting
  • Working knowledge of Lightning Components, custom UI/widget creation, and user experience design for analytics interfaces
  • Experience with advanced security predicates, permission set groups, and multi-tier access and visibility management
  • Track record of directly interacting with cross-functional stakeholders, gathering requirements, and driving solution adoption
  • Strong communication and presentation skills; able to articulate technical concepts to business users and senior stakeholders
  • Preferred certifications: Salesforce Certified Analytics Developer, Salesforce Certified Consultant, Salesforce Architect Certification

Key Attributes

  • Strategic thinker with strong ownership mindset; able to define and deliver CRM Analytics roadmap
  • Problem solver—can identify, analyze, and resolve performance, integration, and security challenges
  • Self-starter, proactive leader with proven track record in delivering measurable analytics value at scale
  • Collaborative team player, comfortable working in cross-functional environments and managing multiple priorities

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