Manager - US Payroll (US/Night Shift)

6 hours ago

Chennai Tamil Nadu India, Tamil Nadu Pride Global Full time

About the Company –

With over 40 years of hands-on experience helping businesses worldwide tackle the challenges of the modern work landscape, we’ve been there every step of the way, providing the right people, technology, and solutions to shape a brighter future of work together.


For more information, please visit our website - Pride Global


About the Role -

Job Description –

  • Responsible for service delivery and SLA adherence based on client contractual requirements and federal/state law.
  • Plan and manage day to day team responsibilities.
  • Audit delivery from each team member on regular basis. Ensure quality assurance at all times.
  • Coach and Develop team members and ensure continuous improvement.
  • Analyze current process and make recommendations to improve accuracy and efficiency.
  • Work with cross functional team across locations. Document best practices to ensure smooth flow of processes.
  • Conduct weekly reviews with team. Identify hits, misses, and action items.
  • Respond to queries/complaints/requests on a regular basis. Ensure high degree of employee satisfaction at all times.
  • Act as first point of escalation for all internal and external stakeholders.
  • Maintain and distribute daily reports, issues logs, etc. Hire and train new team members in the team


Qualifications:

  • 10 -15 years of experience in US Payroll and managing a team.
  • Knowledge of Proficient in Excel including usage of Macros
  • Understanding of US labor law with regards to work hours classification, over time rules, paid sick leave, tax treatment etc.
  • Ability to work with cross functional teams & Attention to detail
  • Ability to multitask in high-volume high-speed environment.
  • Basic knowledge of VMS tools like Beeline, Fieldglass, IQ Navigator etc. is desired.
  • Knowledge of payroll applications

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