Retail District Manager

1 day ago

New Delhi Delhi India, Delhi MANGO Full time

About Us

At Mango, we inspire and connect people through our passion for style and culture. We operate in over 120 markets globally, supported by around 2,850 stores and a comprehensive online + offline retail network.


We are a proactive, dynamic, and solution-driven team that thrives on collaboration. Our environment reflects strong communication, multicultural synergy, and a shared motivation to take on new challenges.


As a young and multicultural Retail HQ team, we value positive energy, shared learning, and working together to drive results.


We stay close to trends and constant evolution in the retail world, keeping our perspective global and our mindset future-focused.


We are now looking for an experienced and energetic District Retail Manager -Franchises to oversee India franchise operations.


MISSION

The District Retail Manager is responsible for driving store sales growth within their assigned area. This role ensures success across franchise operations by optimizing product and merchandising strategies, strengthening wholesale partner efficiency, developing store teams, and delivering an exceptional and seamless customer experience, all in alignment with the company’s global brand standards and contract commitments.


Key Responsibilities:

Business Management & Franchise Excellence

  • Drive sales increase through strategic initiatives aligned with market and company strategy.
  • Monitor franchise store performance, identify improvement areas, and implement action plans.
  • Ensure the fulfilment of contract agreements, company image, and operational standards.


Product & Merchandising Optimization

  • Develop and implement strategies to improve product management and merchandising execution in franchise stores.
  • Ensure wholesale partners operate efficiently to support sustainable sales growth.
  • Lead merchandising and trading strategy training to franchise partners and store teams.


People & Partner Management

  • Build strong and trusting relationships with franchise partners and act as the main bridge between partners and Mango HQ.
  • Support franchise stores in People-focused processes while ensuring policy and visual standards are met.
  • Coordinate and contribute to training programs for store teams across the region.


Customer Experience & Omnichannel

  • Guarantee exceptional customer experience by implementing best retail practices and maintaining high service standards.
  • Support omnichannel retail operations and digital service integration across franchise stores.
  • Empower teams to unlock their full potential in both in-store experience and omnichannel services.


REQUIREMENTS

  • Minimum of 5 years of Store Manager and retail experience.
  • Minimum 2 years of District Manager experience.
  • Proficiency in English is required.
  • Based in Saudi Arabia / Middle East; Residence and work permit eligibility are necessary.
  • Superior organizational skills to handle many pressing priorities with ease in a fast-paced environment.
  • Be aware of the customer profile in each respective market, be able to adjust the product potential and the commercial strategies of competitors.
  • Strong leadership and team management skills.
  • Up-to-date with fashion and trends.
  • Excellent communication skills with strong analytical thinking and problem-solving abilities.
  • Customer-focused and confident in sales skills.


You got it? We like you

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