Priority Technology Holdings

4 weeks ago

Anywhere in IndiaMultiple LocationsBangalore, IN Priority Technology Holdings Full time

Company Description :


Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions.


We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive.


We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods.


Priority is an employee-first organisation and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success.


Job Description :


- Collaborate with the production support team to provide coverage during shifts and respond to off-hour production emergencies promptly and effectively.


- Monitor the production environment continuously to ensure smooth functioning of systems and applications, promptly addressing any issues or alerts that arise.

- Develop complex queries for analysis, monitoring, and report generation, extracting relevant data to support decision-making and troubleshooting efforts.

- Analyze technical problems, identify root causes, and resolve issues efficiently by understanding business operations, product features, and technical solutions.

- Automate scheduled production processes to improve efficiency and reliability, reducing manual intervention and minimizing the risk of errors.

- Test and control changes applied to both test and production environments, ensuring that all changes are thoroughly tested and documented before implementation.

- Document all processes, procedures, and changes thoroughly and accurately, maintaining up-to-date documentation to support future troubleshooting and reference.

- Perform level of effort estimates for assigned tasks and change orders, providing accurate assessments of time and resources required for Bachelor's degree in Computer Science, Information Technology, or a related field.


- Past experience monitoring, maintaining, analyzing and tuning MySQL, MSSQL in a highly available environment, a central requirement.


- Knowledge in MemSQL, Snowflake, Redshift, Elasticsearch will be proffered.

(ref:hirist.tech)

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