Ticketing Manager

2 days ago

Bengaluru Karnataka India, Karnataka Best Infosystems Ltd. Full time

MDM Ticket management_Full-Time_Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiJob Title: MDM Ticket managementJob Type: Full-TimeLocation: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiExperience: 4-6 yearsJob Description: Key Responsibilities:• Ticket Management: Handle data maintenance tickets and ensure timely resolution using Service Now.• Master Data Creation/Maintenance: Perform CRUD operations on product master data.• Data Quality Monitoring: Assess and ensure data accuracy, completeness, and consistency. Develop and implement data quality standards.• Collaboration & Coordination: Work with data owners and stakeholders to address data issues. Participate in daily stand-up calls.• Reporting and Documentation: Generate data quality reports and document maintenance processes.• Project Coordination & Governance: Support data governance policies and assist in forming a global data steward group.Qualifications:• Bachelor's Degree• Strong analytical skills and attention to detail.• Excellent communication and collaboration skills.• Ability to work independently and as part of a team.• Experience with data governance and data quality initiatives.Skills:• Familiarity with MDM tools and platforms (e.g., SAP MDG, Service Now)• Minimum 2 years of data stewardship experience, preferably in Product Master Domain• Must have: Chemical and industrial material knowledge.• Ability to chase data across different groups and ensure timely updates.

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