Microsoft Dynamics CRM Technical Architect

1 month ago


Bangalore, Karnataka, India Connectio IT Pvt Ltd Full time

Responsibilities :

- Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations.

- Being responsible for development, quality delivery, deployment and support of CRM platform and related applications.

- Work cooperatively in a team environment.

- Remain flexible on changing workloads.

Implementation and Support :

- Supports, and manages aspects of business applications implementations.

- Supports Technical Leads, Developers and QA by providing technical functional clarifications and setting expectations with team and client.

- Monitors project progress by tracking risks, actions, issues, decisions, and other activities

- Liaising with on-shore and off-shore development teams to deliver solutions.

- Responsible for collaboration with client teams to understand the business requirements and translate it to solutions ensuring that design is in line with the business requirements.

- Be involved in analysis and design phases of a project, participate in application design sessions and make solution recommendations.

- Deep knowledge of D365 CRM modules, Power Platform, and Azure.

- Strong understanding of when to use native features and when it is appropriate to use custom development.

- Deep understanding of Integration & Data Migration methods/tools within D365

- Deep knowledge of configuring, customizing and extending CRM applications

Project Management :

- Partner with Scrum Master to resolve and escalate impediments, manage risks, assure value delivery and drive program level continuous improvement.

- Collaborate with Product Owner and Scrum Master being responsible for overall application, project delivery as well as timely application support.

People responsibilities :

- Coach, mentor developers and quality analysts ensuring they are modeling the best practices and producing high quality results.

- Foster teamwork and lead by example.

- Building a culture of innovation and collaboration.

(ref:hirist.tech)

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