Partner Success Implementation Manager – Project Manager(Remote)

2 weeks ago

India, IN TCWGlobal Full time

Partner Success Implementation Manager – Project Manager(Remote)

Location: India (Remote)

Compensation: INR – 180,000 month

Contract: 8-month term with strong potential for extension

Schedule: Full-time | Flexible hours (must be able to attend meetings across multiple time zones)



Our client is a thriving educational tech company with a mission to provide the world’s best learning experience to anyone, anywhere. The team is passionate, collaborative, and also enjoys a fun, community-focused culture with meals, music, volunteering, and sports.




Overview:

We’re looking for an Associate Program Implementation Manager to join the Partner Success team supporting global university and industry partners. This person will play a key role in managing the launch of new programs and ensuring seamless delivery from start to finish. The ideal candidate has a consulting or client-facing background, strong stakeholder management skills, and a track record of supporting process improvements across global projects.

This role requires someone who is highly organized, detail-oriented, and confident presenting to executive-level stakeholders. It’s a client-facing, metrics-driven position that demands both strong communication and project ownership from end to end.




Key Responsibilities:

  • Manage relationships with key university and industry partners, ensuring on-time, high-quality program and course launches
  • Support full project lifecycle — from planning through implementation and delivery — while tracking KPIs and progress metrics
  • Partner cross-functionally with internal teams (Product, Design, Marketing, Engineering, Business, Legal, etc.) to align project goals
  • Analyze data and performance metrics (via Looker or similar tools) to identify opportunities for process improvement and drive efficiency
  • Lead and present program updates to stakeholders and executive audiences with confidence and clarity
  • Support global partners with the flexibility to collaborate across multiple time zones
  • Contribute to internal process optimization and drive continuous improvement initiatives




Must Have Qualifications:

  • 3–8 years of relevant experience consulting, project/ program management and implementation
  • MUST HAVE STRONG COMMUNICATION SKILLS in English – both written and verbal
  • Must have client-facing and relationship management ability and approach
  • Requires experience in project management
  • Prior experience in consulting or implementation roles for global or enterprise clients
  • Hands-on experience using Looker (or similar BI tools) for tracking KPIs and performance metrics
  • Experience with Salesforce, Jira (or similar), and GSuite
  • Background in consulting or client-facing roles with strong stakeholder management and presentation experience
  • Proven ability to support process improvements and implement new workflows
  • Experience supporting projects for global organizations
  • Strong communication and executive presence; confident presenting to internal and external stakeholders
  • Comfortable managing multiple projects in a fast-paced, ambiguous environment


Preferred Experience:

  • Prior experience in consulting or implementation roles for global or enterprise clients
  • Familiarity with project management tools and frameworks
  • Experience in data-driven decision making and partner success enablement

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