Windows, AD and VMware Administrator

Job Description

8+ years of experience in working on Active Directory and 6+ years of experience in Windows Administration, , MS cluster Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. The primary function of support consultants is to provide in-depth technical and technological expertise in their areas of focus, so that we can develop a genuinely customized solution for every customer. working at highest level with customers and managing large projects. Need to be flexible to work in shifts and work from Office.

What you’ll do:

• Extensive troubleshooting skills and problem-solving ability required for Windows OS, Windows Cluster, Performance issue, RDP issue and Hyper-V.
• Windows - Server 2016 till 2025 installation, configuration, and end to end support for OS related issues. Dump file analysis.
• Patching - Good Experience required in Windows patching.
• Tools - Good experience required on various MS tools like, Perfmon, procmon and netmon.
• Scripting – Good to have PowerShell scripting knowledge.
• Good troubleshooting skills related to Active Directory.
• Experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.
• Expert knowledge in administering Active Directory (AD) and GPOs.
• Monitor and resolve issues related to Active Directory replication, SYSVOL consistency, and DFSR (Distributed File System Replication).
• Expert knowledge of AD, ADFS, PKI in Windows Server 2012 to 2025
• Expert knowledge of DNS, DHCP, WINS, DFSN, in all versions of Windows server.
• Expert knowledge on Vulnerability mitigation of AD and Windows server.
• Expert knowledge on windows time to ensure accurate and synchronized Windows Time Service (W32Time) configuration across all domain controllers.
• Extensive experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware, Hyper V) and LAN/WAN/Firewall/VPN network technologies.
• Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
• Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
• Good knowledge on Azure IAAS, AD DS, Azure Active Directory Premium.
• Candidates with Compute knowledge as an addon skill will be preferred.
• Certifications: MCSA/MCSE/MCTS/MCITP/MTA/AZ-800/801 Desired.
• Admin, Operate and Manage Synergy, C7000, Proliant, Virtual Connect.
• Experience in ESXi and vCenter upgrades and Command line Interface.
• Experience in vCenter management.
• Experience in vSphere Performance Monitoring, Performance Chart, and esxtop.
• Good understanding of vSphere Storage and Networking.
• Certification on the latest tracks of VMware VCP is an added advantage.

What you need to bring:

• Strong communications skills – Excellent spoken and written English communication.
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence.
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable.
• Demonstrable troubleshooting skills.
• Cross-team collaboration.
• Certification on the latest tracks of VMware VCP is an added advantage.
• Candidates with Compute knowledge as an addon skill will be preferred.