Sales Operations Analyst

Who We AreVMock is transforming how students and professionals build their careers through AI-driven, personalized guidance. Hundreds of leading institutions rely on our platform to help their learners stand out, whether in resumes, interviews, or overall career preparation.We’re a team of builders and problem-solvers who love innovating, collaborating, and creating real global impact. If you're excited by meaningful work and high-performing teams, VMock is the place to grow.Who Are We Looking For?A problem-solver who enjoys turning scattered data, moving pipelines, and fast-paced conversations into insights, structure, and action. You’ll be the backbone of our sales engine, supporting deals, elevating client conversations, and helping leadership make smarter decisions. If you thrive in environments where no two days look the same, and you enjoy wearing multiple hats across sales ops, pre-sales, sales, and strategy, this role is built for you.RESPONSIBILITIES Sales OperationsPrepare periodic sales pipeline, revenue reports, dashboards and conduct metric/trend analysisDrive sales operations initiatives including strategic planning, territory optimization, sales process optimization, forecastingPerform data sanctity review in CRM and execute clean-ups as requiredPopulate CRM with new sales opportunitiesEnsure effective, timely and accurate reporting to top management on key metricsManage sales forecasting, planning, and budgeting processesEnsure timely invoicing & collection from clientsMaintain repository for all sales-related documentsConduct market analysis research to identify sales potential as requested by leadershipAssist US-based sales team on an as-needed basisRegular analysis of inbound meetings data and maintenance of accurate records for senior leadershipRFP, Proposal & Communication ManagementRespond to RFP/RFQ/ITQ from clientsGenerate leads through outreach, networking, and strategic prospectingDevelop tailored proposals for prospectsRespond to ad-hoc client requests related to deliverablesUse data, analysis, and business acumen to identify business growth opportunitiesDocument best practices and create standardized training materialsClient Meetings & Pre-Sales SupportLiaising with prospects to gather and understand requirementsOwn end-to-end pre-sales account management and communication for inbound meetings across global key accountsAttend calls with inbound prospects to assist and expedite the sales processConference & Event ManagementEnsure all conferences-related deliverables are completed within deadlinesProduct Knowledge & Demo EnablementIndependently develop expertise in the company’s product, business applications, and platform technologiesTranslate product capabilities into business value during client interactionsSales Cycle & Pipeline ManagementSupport the full sales cycle by managing pipeline entries, follow-ups, opportunity tracking, reporting, and coordination with stakeholdersEnsure smooth handoffs between sales stages and improve sales processes through continuous optimizationREQUIREMENTSEducationUndergraduate/Graduate Degree from a Top-Tier University/School in India or abroad (mandatory)Experience2 to 3+ years of experience in high-tech space, preferably AI/SaaS industryTechnical SkillsStrong technical aptitude to understand business applications, analytics, and platform technologiesExcellence in Excel, PowerPoint, Google WorkspaceCRM proficiency (preference for CRM tools)Ability to independently learn and master new technologiesBusiness & Communication SkillsExcellent communication and presentation skills to articulate technical, financial, and value propositions.Data-driven with exceptional analytical and problem-solving capabilitiesExcellence in email communication and business writingAbility to work independently with limited supervision and demonstrate strong initiativeTimings & FlexibilityAbility and willingness to work in overlapping evening hours on a need basis to coordinate with US teamsFlexible in supporting global business requirementsAdditional Benefits -Best in class Tools of tradeMedical Insurance - Employee & Immediate Family MembersFast Pace Environment to foster growth