HR Manager | US MNC
4 days ago
Role: Manager -HR Employee Relations
Location: Indore (MP)
✅Applicants should be from ITES/BPO/MNCs
Roles and Responsibilities:
Case Management
- Handle employee relations cases such as:
- Performance issues (PIPs)
- Misconduct or behavioral issues
- Grievances and complaints
- Harassment and discrimination allegations
- Attendance / absenteeism issues
Investigations
- Conduct fair, thorough, and confidential workplace investigations.
- Interview complainants, witnesses, and respondents.
- Gather and analyze evidence (emails, messages, reports, etc.).
- Prepare detailed investigation summaries and findings.
Performance & Conduct Management
- Support managers in handling underperformance:
- Drafting and managing Performance Improvement Plans (PIPs).
- Coaching on feedback delivery and documentation.
- Advise on disciplinary actions (warnings, suspensions, terminations).
Policy & Compliance
- Ensure consistent application of company policies, employee handbooks, and local labor laws.
Employee Engagement & Culture
- Promote positive employee relations through proactive initiatives.
- Identify systemic issues from ER cases and suggest cultural improvements.
Use HR case management tools (e.g., ServiceNow HR, Workday ER.
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