Quality Analyst

4 hours ago


Pune Maharashtra India, Maharashtra Selections HR Services Private Limited Full time

Job Title: Quality Analyst – UK Mortgage Underwriting Process

Location: Pune, Hinjewadi

Experience: 4 to 8 Years (Minimum 2 years as a QA in US/UK Mortgage domain)

Industry: BPO / Financial Services

Process: UK Mortgage Underwriting


Role Overview:

We are seeking a detail-oriented and experienced Quality Analyst to oversee and enhance quality in the UK mortgage underwriting process. The ideal candidate will have a deep understanding of mortgage lifecycle, credit risk, income assessment, and appraisal analysis, with a strong focus on ensuring accuracy, compliance, and operational excellence through structured audits.


Key Responsibilities:

  • Perform quality audits on mortgage underwriting files to ensure adherence to client and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, etc.)
  • Validate credit, income, assets, liabilities, and collateral documentation for completeness and accuracy
  • Track and analyze error trends, identify root causes, and recommend corrective actions
  • Collaborate with underwriters, processors, and leadership teams to ensure high-quality delivery
  • Drive calibration sessions with operations and client-side QA teams
  • Prepare audit reports, dashboards, and performance summaries
  • Support training teams with insights to improve quality and reduce defects
  • Ensure compliance with US mortgage regulations and internal policies


Required Skills & Qualifications:

  • Graduate in any discipline (Commerce/Finance preferred)
  • 4 to 8 years of overall BPO experience with at least 2 years as a QA in UK Mortgage Underwriting
  • Strong knowledge of underwriting standards (FHA, VA, Fannie Mae, Freddie Mac)
  • Familiarity with mortgage documents – 1003, 1008, credit report, W2s, pay stubs, tax returns, appraisal, title, etc.
  • Proficient in MS Excel, audit tools, and reporting
  • Excellent written and verbal communication skills
  • Strong attention to detail, analytical thinking, and problem-solving ability
  • Exposure to compliance and risk assessment in mortgage domain


  • Quality Analyst

    2 weeks ago


    Pune, Maharashtra, India Zaptech Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,52,000 per year

    Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your...

  • Quality Analyst

    3 days ago


    Pune, Maharashtra, India 157 Industries Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role: QALocation: PuneEducation: Bachelor's degree in Mechanical Engineering or a related field, or equivalent experienceExperience: 0-1 yrRequired Skills Proficiency in Selenium WebDriver. Mechanical Engineering background. Female candidates preferred. Knowledge of CAD software is a plus. Strong communication skills.A quality analyst, also...

  • Quality Analyst

    5 hours ago


    Pune, Maharashtra, India, Maharashtra Selections HR Services Private Limited Full time

    Role OverviewWe are looking for an experienced Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying gaps, driving process excellence, and ensuring compliance with bank policies, service standards, and regulatory guidelines.Key ResponsibilitiesConduct call...

  • Quality Analyst

    2 weeks ago


    Pune, Maharashtra, India Growinity solutions Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    About the Role:We are looking for a Data Quality Analyst to ensure the accuracy, completeness, and consistency of data used for B2B lead generation campaigns. The ideal candidate will have a strong eye for detail, analytical skills, and experience with CRM or lead databases.Key Responsibilities:Validate, clean, and enrich B2B lead data from multiple...

  • Quality Analyst

    5 days ago


    Pune, Maharashtra, India Selections HR Services Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Quality Analyst – UK Mortgage Underwriting ProcessLocation:Pune, HinjewadiExperience:4 to 8 Years (Minimum 2 years as a QA in US/UK Mortgage domain)Industry:BPO / Financial ServicesProcess:UK Mortgage UnderwritingRole Overview:We are seeking a detail-oriented and experiencedQuality Analystto oversee and enhance quality in theUK mortgage...

  • Quality Analyst

    2 weeks ago


    Pune, Maharashtra, India Growinity Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:We are looking for aData Quality Analystto ensure the accuracy, completeness, and consistency of data used forB2B lead generation campaigns. The ideal candidate will have a strong eye for detail, analytical skills, and experience with CRM or lead databases.Key Responsibilities:Validate, clean, and enrich B2B lead data from multiple...

  • Quality Analyst

    3 days ago


    Pune, Maharashtra, India SiteMinder Full time ₹ 60,000 - ₹ 1,20,000 per year

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Pune, Maharashtra, India Equifax Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Data Quality Analyst - ConsumerThe Chief Data Office is a fast growing team critical to the Bureau's objectives of transforming into a Data and Analytics organization. It plays a critical function in building and supporting best-in-class data assets. Data is our second most important asset after our people. As such, Data Quality is a key component of our...


  • Pune, Maharashtra, India Rian Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Designation: Quality Analyst Editor (QA Editor)Position: 1Job Description: We are looking for a detail-oriented and quality-driven Quality Analystto ensure the accuracy and excellence of our localized video content.The ideal candidate will possess strong linguistic skills in Hindi,Marathi, and English, with a sharp eye for quality control across...


  • Pune, Maharashtra, India AllianceBernstein Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAs a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...