Senior Technical Writer

2 hours ago

Bangalore Urban Karnataka India, IN HealthEdge Full time

Job Description for the Senior Technical Writer

Qualification Criteria:

  • 7 to 10 years of experience as a ‘Senior Technical Writer’ or ‘Senior Information Developer’ in a product organization.
  • Bachelor’s or Master’s degree in English, Communications, or Engineering.
  • Proficiency with tools such as MadCap Flare, Adobe Acrobat, and MS Office.
  • Familiarity with the JIRA project management tool and an Agile development environment.
  • Ability to learn new products independently with minimal guidance.
  • Ability to leverage artificial intelligence (AI) for documentation purposes.

Job Responsibilities:

  • Producing high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Understanding and translating the conceptual details of a product and its related technologies into effective end-user documentation.
  • Taking complete ownership and responsibility for product documentation with minimal supervision.
  • Focusing on end-users by presenting information in the most organized, clear, and concise manner possible.
  • Collaborating with Development and QA teams to gain an in-depth understanding of the product and documentation requirements.
  • Analyzing source documents such as Software Requirements, Product Specifications, Technical Specifications, and Change Requests.
  • Writing comprehensive Release Notes, Installation Guides, and User Guides.
  • Crafting API documentation for API users, including API references and developer guides.
  • Exhibiting attention to detail and consistency in formatting and language, with a strong emphasis on grammar, usage, and punctuation.
  • Demonstrating excellent written and oral communication skills, structuring content effectively, understanding technology trends, and conducting independent research.
  • Having a solid understanding of Information Mapping, Agile development, SDLC, and DDLC methodologies.
  • Possessing in-depth knowledge of MadCap Flare, Confluence, and MS Word.

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