Inside Sales Executive

2 hours ago

Gurugram Haryana India, IN StarZen Full time

Accountability & Responsibilities of Role:


  • Make outbound calls to prospective customers from provided databases or marketing-generated leads.
  • Understand customer needs and qualify leads to pitch appropriate products or services.
  • Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups.
  • Accurately document customer interactions and outcomes in the CRM system.
  • Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs.
  • Conduct timely follow-ups through calls, emails, or messaging platforms to nurture leads and close deals.
  • Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention.
  • Stay informed on product features, promotions, industry trends, and competitor offerings.
  • Cross-sell additional products or services based on customer needs and interest to maximize sales opportunities.


Position Requirements:

Educational Background:

  • Bachelor’s degree in business administration, Marketing, Communications, or a related field (preferred).

Work Experience:

  • 1–5 years of experience in outbound calling, tele sales, or inside sales.
  • Experience with CRM systems and sales tracking tools.
  • Preferred exposure to B2C or B2B tele sales in industries such as telecom, education, finance, SaaS, or insurance.

Technical / Industry Skills:

  • Strong communication, persuasion, and negotiation skills.
  • Target-driven with a high level of self-motivation and resilience.

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