Cvent - User Researcher - Human Computer Interaction

1 month ago


GurgaonGurugram, IN Cvent Full time

About the role :

UX @Cvent obsesses about creating the best experience for anyone who plans and attends meetings and events. We are the map makers, designers, builders, and champions for those who need to stay on top of a thousand details and deadlines. We aim to empower people to connect, learn, and foster community with products that are simple, seamless, powerful and does it all in one place Cvent's User Research team is growing and needs an experienced User Researcher who will thrive in an energetic, agile environment.

What You Will Be Doing :

  • You will plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics evaluations) and support generative research (techniques to help define problem space, such as contextual inquiry, ethnography, data mining) efforts for specified products or small program areas to build deep user understanding and empathy
  • You will help teams cross-functionally by synthesizing and communicating the right information, defining and measuring success
  • You will create testable hypotheses and use research findings to support, challenge, and innovate Cvent's product
  • Apply your expertise and knowledge of research methodologies, human factors, the user centered design process, and statistics to product and service design in an iterative development environment
  • Work with design, analytics, product management, customer support, marketing, and sales to formulate and address research questions
  • Independently and collaboratively plan, execute, and analyze research across product or program areas
  • Perform qualitative data analysis and support ongoing coding efforts
  • Support survey design and execution as well as perform statistical analyses
  • Undertake secondary research scans and comparative/competitive analysis
  • Work within a small team to help evolve User Research practice
What You Will Need for this Position :
  • Bachelors and/or master's degree in the study of user experience, design, research, business or related fields; for example, Information Design, Human Factors/HCI, Psychology, Cognitive Sciences OR alternative equivalent project/portfolio experience
  • 4-7 years' conducting user research within a UX team for software/web-based products
  • Demonstrated knowledge of user-centered design principles and practices
  • Knowledge of hospitality industry and experience of working on enterprise software (good to have)
Experience with one or more of the following is a plus :
  • Quantitative survey programming and analysis
  • Research for Meeting/Event Planners, Attendees software
  • UX Research for Mobile app or web development
  • Managing and recruiting a usability lab
  • Developing and executing research in support of product globalization
  • Establishing and/or managing product/software baseline measurement system

(ref:hirist.tech)

  • Bangalore/Hyderabad/Mumbai/Gurgaon/Gurugram, IN Paddy Dove Consulting Full time

    Human Capital:The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve...


  • Gurgaon/Gurugram, IN Yo HR Consultancy Full time

    Job Description: Title: Technical Support EngineerExperience: 3 to 7 years Location: Gurugram Role And Responsibilities: - Talk and write about ConnectMaster to customers and partners- Hold remote sessions and web meetings with customers and partners independently- Organized and customer-focused with the ability to work both independently and in a team-...


  • Gurgaon/Gurugram, IN SPN Globe Full time

    Job description :Key Responsibilities :Talk and write about ConnectMaster to customers and partnersHold remote sessions and web meetings with customers and partners independentlyOrganized and customer-focused with the ability to work both independently and in a teamActive listening to understand customer problems and requirementsDocument issues and solutions...


  • Gurgaon/Gurugram, IN ClicFlyer Full time

    Job Description :Product manager play a pivotal role in leveraging technology to provide an exceptional customer experience.With the analytical and problem-solving mind-set, they get deeper into the function/problem space, work with stakeholders and partners to develop a wider perspective, take an outside-in view of the problems, and create a vision,...


  • Gurgaon/Gurugram, IN JIGSERV Digital Full time

    Job Description :About the Digital Business Unit at IndusInd:The mandate of the Digital Business Unit at IndusInd Bank is as follows :- Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segments- Build innovative products and propositions backed with problem...


  • Gurgaon/Gurugram, IN Sprinklr Full time

    Job Description :About Sprinklr : Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale.Headquartered in New York City with over 2,400 employees...

  • Massive Mobility

    3 weeks ago


    Gurgaon/Gurugram, IN Massive Mobility Pvt.Ltd. Full time

    Job Description :We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.To be a successful WordPress...


  • Gurgaon/Gurugram/Mumbai/Chennai, IN JIGSERV Digital Full time

    Job Description :About the Digital Business Unit at IndusInd :The mandate of the Digital Business Unit at IndusInd Bank is as follows : Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segmentsBuild innovative products and propositions backed with problem...


  • Gurgaon/Gurugram, IN Contify Full time

    JOB DESCRIPTION :We are a team of analysts, engineers, data scientists and designers building powerful intelligence tools for business users. Contify is a 360 degree market intelligence platform that enables businesses to monitor competitors, customers, suppliers, and critical market variables against event triggers on an ongoing basis with unmatched...

  • Principal Engineer

    3 weeks ago


    Gurgaon/Gurugram, IN Unnati Full time

    Job Description :Our client is a boutique proprietary trading firm leveraging advanced quantitative research methodologies to devise innovative algorithms. They specialise in the Indian equity market, crafting diverse trading strategies that consistently offer well-defined risk-return profiles. This role presents a unique opportunity to work intimately with...


  • Gurgaon/Gurugram, IN Hudson RPO Full time

    Job Description :Seeking a highly skilled and motivated Data Loss Prevention (DLP) Engineer to join our dynamic IT security team. As a DLP Engineer, you will play a critical role in designing, implementing, and maintaining effective data protection strategies to safeguard our organization's sensitive information. The ideal candidate should have a strong...

  • Flutter Developer

    3 weeks ago


    Gurgaon/Gurugram, IN TecHHire Global Full time

    Position Overview : We are seeking a talented and experienced Flutter Developer to join our dynamic team. The ideal candidate will have a strong background in mobile application development, with expertise in Flutter framework. As a Flutter Developer at TecHHire Global, you will play a key role in designing, developing, and maintaining high-quality mobile...

  • Lead Data Architect

    1 month ago


    Gurgaon/Gurugram/Mumbai, IN Huquo Full time

    Job Description :While working closely with users and providing a high level of customer service in a friendly, professional manner, the successful candidate must be able to :- Design multi-year IT data-driven transformation/delivery roadmaps qualifying strategic business opportunities - Define long-term strategic goals for data architecture vision,...

  • MLOps Engineer

    3 weeks ago


    Gurgaon/Gurugram/remote, IN SunKing Full time

    The team you would join :The Global Analytics and Technology function at Sun King helps us build technology enabled solutions based on data driven insights. We have a team of data scientists, data engineers, analysts, technical architects, android developers, web designers, backend engineers, product managers and UI/UX developers working on developing...

  • Quality Analyst

    2 weeks ago


    Anywhere in India/Multiple Locations/Gurgaon/Gurugram, IN Intelliassist.co Full time

    SALARY : 5LPA - and comprehensive test plans and strategies in collaboration with product managers and development teams.Create and execute manual test cases to validate the functionality, usability, and performance of SaaS applications.Design, develop, and maintain automated test scripts using Selenium or similar frameworks to increase testing efficiency....


  • Gurgaon/Gurugram/Anywhere in India/Multiple Locations, IN SunKing Full time

    About the role :The Data team is looking for a skilled Machine Learning Engineer to help use state-of-the-art algorithms to analyze our data and uncover patterns otherwise undiscoverable. These will include but are not limited to using unsupervised learning techniques to uncover underlying patterns in customer repayments behavior, building classification...


  • Gurugram, Haryana, 122000, IN RSM Delivery Center Private Limited Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...


  • Gurugram, Haryana, 122000, IN RSM Delivery Center Private Limited Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...


  • Gurgaon/Gurugram, India Cvent Full time

    About the role : UX @Cvent obsesses about creating the best experience for anyone who plans and attends meetings and events. We are the map makers, designers, builders, and champions for those who need to stay on top of a thousand details and deadlines. We aim to empower people to connect, learn, and foster community with products that are simple, seamless,...


  • Gurugram, India Cvent Full time

    About the role :UX @Cvent obsesses about creating the best experience for anyone who plans and attends meetings and events. We are the map makers, designers, builders, and champions for those who need to stay on top of a thousand details and deadlines. We aim to empower people to connect, learn, and foster community with products that are simple, seamless,...


  • gurugram, India Cvent Full time

    About the role : UX @Cvent obsesses about creating the best experience for anyone who plans and attends meetings and events. We are the map makers, designers, builders, and champions for those who need to stay on top of a thousand details and deadlines. We aim to empower people to connect, learn, and foster community with products that are simple, seamless,...

  • User Researcher

    5 days ago


    gurugram, India Cvent Full time

    Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special...


  • gurugram, India Cvent Full time

    Overview: Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help...


  • gurugram, India Cvent Full time

    Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special...

  • Manager

    4 days ago


    Gurgaon, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...

  • Manager, UX

    5 days ago


    gurgaon, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...

  • Content Designer

    4 days ago


    Gurgaon, India Cvent Full time

    Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow...

  • Manager, UX

    4 days ago


    Gurugram, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...

  • Manager, UX

    4 days ago


    Gurugram, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...

  • Manager, UX

    5 days ago


    Gurugram, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...


  • gurgaon, India Cvent Full time

    Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow...

  • Senior Associate

    4 days ago


    Gurgaon, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...


  • gurgaon, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...


  • Gurugram, India Cvent Full time

    Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow...


  • Gurugram, India Cvent Full time

    Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow...


  • Gurugram, India Cvent Full time

    Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow...


  • Gurugram, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...


  • Gurugram, India Cvent Full time

    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues...