Associate Director

Job Summary:

We are seeking an experienced NetSuite Implementation Manager to lead and oversee end-to-end NetSuite ERP projects including implementation, optimization and ongoing support. The ideal candidate will have a deep understanding of the Oracle NetSuite product ecosystem, strong project management skills, and the ability to collaborate with cross-functional teams to ensure successful deployment and adoption. This role requires expertise in business process optimization, stakeholder management, and the ability to drive system enhancements that align with business goals.

Key Responsibilities:

• Project Leadership: Manage and lead NetSuite engagements from initiation to post-go-live support, ensuring timely delivery within scope and budget.
• Stakeholder Engagement: Work closely with business leaders, IT teams, and external vendors to gather requirements, define project scope, and drive adoption.
• Process Optimization: Analyze business processes and recommend NetSuite configurations, customizations, and integrations to improve efficiency and scalability.
• Customization & Integration: Oversee NetSuite customizations, workflows, scripts, and integrations with third-party applications.
• Data Migration: Lead data migration efforts, including data extraction, transformation, validation, and loading into NetSuite.
• Training & Support: Develop and deliver training sessions for end-users and provide post-implementation support to ensure smooth adoption.
• Risk & Issue Management: Identify project risks, develop mitigation strategies, and resolve issues proactively.
• Compliance & Best Practices: Ensure NetSuite implementation adheres to industry best practices, security protocols, and compliance standards.

Required Skills & Qualifications:

Experience: Minimum 8+ years of experience managing NetSuite implementations, optimizations or adjacent projects in a client advisory capacity.

Certifications: NetSuite Administrator, SuiteFoundation, or ERP Consultant certification is a plus.

Project Management: Strong background in Agile, Waterfall, or hybrid methodologies with experience using tools like JIRA, Asana, or Microsoft Project.

Business Acumen: Experience working with Finance, Supply Chain, CRM, or Manufacturing processes as well as associated modules in NetSuite.

Communication: Excellent verbal and written communication skills with the ability to present complex concepts to both technical and non-technical stakeholders.

Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues efficiently.

Preferred Qualifications:

• Experience in multi-subsidiary, multi-currency NetSuite implementations.
• Background in SaaS, eCommerce, Manufacturing, or Professional Services industries.
• Familiarity with SuiteSuccess methodologies.
• Hands-on experience with NetSuite Advanced Modules (WMS, OneWorld, ARM, Revenue Recognition).