
Key Account Manager
6 hours ago
Job Title: Key Account Manager – Growth Team
Company: Ecocare Technologies Pvt. Ltd.
Location: Noida, NCR (Own conveyance is required for short-distance travel)
Ecocare Technologies Pvt. Ltd. is a fast-growing, bootstrapped Indian chemical manufacturing company specializing in cleaning, hygiene, and water treatment solutions for the Food, Beverage, and Dairy industry.
Our eco-friendly formulations and process-driven approach have earned the trust of leading clients such as Unilever, Amul, Bisleri, Tata Consumers, Urban Company, and Country Delight.
In just four years, Ecocare has achieved a $1 million ARR milestone by combining sustainability, cost efficiency, and operational excellence.
We’re looking for a Key Account Manager to lead and nurture relationships with our major food, beverage, and dairy clients.
This role is ideal for a strategic, customer-focused professional who thrives on building long-term partnerships, driving growth, and ensuring superior client satisfaction in a technical B2B environment.
- Account Ownership: Act as the single point of contact for key clients, ensuring proactive communication and seamless coordination.
- Retention & Growth: Strengthen relationships with existing clients by identifying expansion opportunities, cross-selling, and upselling Ecocare’s product portfolio.
- Technical Consultation: Collaborate with plant teams to understand cleaning and hygiene challenges, suggest optimized solutions, and validate performance results.
- Sales & Revenue Targets: Achieve quarterly and annual sales goals through effective account planning and execution.
- Client Visits & Reviews: Conduct regular on-site visits for performance review, training sessions, and solution validation.
- Cross-Functional Collaboration: Work closely with R&D, Operations, and Supply Chain teams to ensure timely delivery and client satisfaction.
- Market Intelligence: Track competitor activities, client feedback, and market trends to develop data-driven growth strategies.
Qualifications
- Education: Bachelor’s Degree in Food Technology, Dairy Technology, Dairy Engineering, or Chemical Engineering.
- Experience: 3–6 years in Key Account Management or B2B Technical Sales within the Food, Beverage, or Dairy sector.
- Technical Expertise: Sound understanding of CIP (Cleaning-In-Place), COP (Cleaning-Out-of-Place), OPC (Open-Plant Cleaning), and Water Chemistry.
- Skills: Strong command of MS Excel, PowerPoint, and CRM tools.
- Languages: English and regional languages (as per territory).
Required Soft Skills
- Strategic Thinker: Ability to connect client needs with business opportunities.
- Excellent Communicator: Clear, persuasive, and professional in verbal and written interactions.
- Negotiator: Skilled in handling discussions that balance value and profitability.
- Ownership Mindset: Takes accountability and delivers measurable outcomes.
- Customer-Centric: Focused on ensuring client satisfaction and retention.
- Resilient & Agile: Handles challenges with composure in a dynamic environment.
- Time Management: Prioritizes effectively to balance multiple key accounts.
Why Join Ecocare Technologies?
- High-Growth Company: Be part of a rapidly scaling organization redefining industrial hygiene in India.
- Learning Culture: Work directly with senior leadership and industry experts.
- Attractive Compensation: Competitive pay structure with performance-linked incentives.
- Eco-Driven Impact: Contribute to sustainable solutions that save water and reduce chemical waste.
- Work Flexibility: Balanced travel and office engagement with strong team collaboration.
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