Key Account Manager

3 weeks ago

Noida Uttar Pradesh India, Ghaziabad EcoCare Technologies Pvt. Ltd. Full time

Job Title: Key Account Manager – Growth Team

Company: Ecocare Technologies Pvt. Ltd.

Location: Noida, NCR (Own conveyance is required for short-distance travel)


About Ecocare Technologies Pvt. Ltd.

Ecocare Technologies Pvt. Ltd. is a fast-growing, bootstrapped Indian chemical manufacturing company specializing in cleaning, hygiene, and water treatment solutions for the Food, Beverage, and Dairy industry.

Our eco-friendly formulations and process-driven approach have earned the trust of leading clients such as Unilever, Amul, Bisleri, Tata Consumers, Urban Company, and Country Delight.

In just four years, Ecocare has achieved a $1 million ARR milestone by combining sustainability, cost efficiency, and operational excellence.


Who We Are Looking For

We’re looking for a Key Account Manager to lead and nurture relationships with our major food, beverage, and dairy clients.

This role is ideal for a strategic, customer-focused professional who thrives on building long-term partnerships, driving growth, and ensuring superior client satisfaction in a technical B2B environment.


Key Responsibilities
  • Account Ownership: Act as the single point of contact for key clients, ensuring proactive communication and seamless coordination.
  • Retention & Growth: Strengthen relationships with existing clients by identifying expansion opportunities, cross-selling, and upselling Ecocare’s product portfolio.
  • Technical Consultation: Collaborate with plant teams to understand cleaning and hygiene challenges, suggest optimized solutions, and validate performance results.
  • Sales & Revenue Targets: Achieve quarterly and annual sales goals through effective account planning and execution.
  • Client Visits & Reviews: Conduct regular on-site visits for performance review, training sessions, and solution validation.
  • Cross-Functional Collaboration: Work closely with R&D, Operations, and Supply Chain teams to ensure timely delivery and client satisfaction.
  • Market Intelligence: Track competitor activities, client feedback, and market trends to develop data-driven growth strategies.

Qualifications
  • Education: Bachelor’s Degree in Food Technology, Dairy Technology, Dairy Engineering, or Chemical Engineering.
  • Experience: 3–6 years in Key Account Management or B2B Technical Sales within the Food, Beverage, or Dairy sector.
  • Technical Expertise: Sound understanding of CIP (Cleaning-In-Place), COP (Cleaning-Out-of-Place), OPC (Open-Plant Cleaning), and Water Chemistry.
  • Skills: Strong command of MS Excel, PowerPoint, and CRM tools.
  • Languages: English and regional languages (as per territory).

Required Soft Skills
  • Strategic Thinker: Ability to connect client needs with business opportunities.
  • Excellent Communicator: Clear, persuasive, and professional in verbal and written interactions.
  • Negotiator: Skilled in handling discussions that balance value and profitability.
  • Ownership Mindset: Takes accountability and delivers measurable outcomes.
  • Customer-Centric: Focused on ensuring client satisfaction and retention.
  • Resilient & Agile: Handles challenges with composure in a dynamic environment.
  • Time Management: Prioritizes effectively to balance multiple key accounts.

Why Join Ecocare Technologies?
  • High-Growth Company: Be part of a rapidly scaling organization redefining industrial hygiene in India.
  • Learning Culture: Work directly with senior leadership and industry experts.
  • Attractive Compensation: Competitive pay structure with performance-linked incentives.
  • Eco-Driven Impact: Contribute to sustainable solutions that save water and reduce chemical waste.
  • Work Flexibility: Balanced travel and office engagement with strong team collaboration.



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