Associate Technology Manager

Found in: Adzuna IN C2 - 2 weeks ago


Pune, Maharashtra, India SwarVed Enterprises and Corporate Solutions Full time

Job Description :


- Good working experience of Linux/Unix & Windows, and clear understanding of Data Center, OS and Storage concepts

- Must have understanding of database concepts like Clustering, Replication and NOSQL Concepts and ability to use DB tools.

- Internet Technologies: Virtualization, Cloud Computing, DNS, Web and Application Servers like Tomcat, WebLogic, basic html/javascript, etc.

- Basic understanding of the mobile technologies and concepts like PlayStore/AppStore, GCM/FCM, APNs, etc.

- Must have knowledge on IT security and software, Antivirus, Firewall, Networking, Server support.

- Able to use MS-Office and Project Management tools

- Must be able to follow and execute instructions specified in user guides, emails to run, monitor and troubleshoot system.

- Take calls and remotes of customer issues and provide prompt and accurate resolution/feedback to customers.

- Must be able and willing to document activities, procedures, reports etc.

- Ensure proper recording and closure of all issues.

- Should be ready to work for extended shifts and travelling to client site, if needed.

- Working individually and Leading a team.

- Analytical mindset and ability to work in pressure.

- Good customer management skills bundled with good communication skills

- Understand business scenarios and recommend changes to products to fulfill customer needs.

(ref:hirist.tech)
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