Senior Technical Account Manager

4 weeks ago

MetrosAnywhere in IndiaMultiple Locations, IN Core Edge Solutions LLP Full time

About the Role : Senior Technical Account Manager - India for zero trust networking domain

- This position can be located in the US or India.

- Working times will be in the EST time zone.

- We are looking for technical leaders to help our largest customers & partners navigate the world of zero trust software-defined networks.

- You will work with some of the top clientele of our business to support their service adoption and achieve customer satisfaction by providing technical expertise once the sale is complete.

- In this role, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Company NAAS within organizations ranging from new start-ups to large enterprise customers.

- You must possess customer-facing skills that enable you to represent well within a customer's environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management.

- You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings, and quick innovation offered by Company .

- You should be a technology generalist that understands Zero Trust Network Architecture as well as experience in software development principles and practices.

- This position reports directly to the Head of Customer Success.

Key Responsibilities :

- Build strong customer relationships, especially with key customer stakeholders and sponsors.

- Always strive to provide exceptional customer experience.

- Engage with Director and C-Level executives to translate business needs into technical and operational plans.

- Keep track of key service metrics.

- Take initiative in identifying growth opportunities.

- Provide detailed reviews of service disruptions, metrics, and detailed architectural planning.

- Lead solution planning discussions, engaging all parts of the organization as needed to determine the best solution for the customer.

- Provide Platform guidance for our partners, customers, and prospects to assist them in both formal and ad hoc settings.

- Produce material, including presentations, application notes, technical bulletins, etc., that can be used across the organization and with varied audiences of customers and partners.

- Develop process templates, write scripts, queries, etc., to assist the customer with day-to-day activities.

- Drive critical customer issues to resolution by engaging support, software engineering, cloud engineering, or others as needed.

- Participate in the greater Community, becoming an accepted leader within that community by answering public questions, augmenting documentation, blogging, and participating in other social media.

About Candidate :

- Be a smart, articulate individual that works well with customers, partners, and fellow team members.

- Have hands-on knowledge of Zero Trust Architecture, Software Defined Networking Principles, and Secure Networking Practices.

- Highly technical with the ability to go deep on methodologies, practices, architecture, and tools.

- Experience in managing multiple stakeholders and projects.

- Excellent prioritization skills with the ability to delegate effectively across virtual teams.

- Be an innovative thinker.

- Great problem-solving abilities.

- Excellent verbal and written communication skills.

Minimum Qualifications :

- Cloud certifications in Azure and/or AWS highly recommended.

- 10+ years of pre-sales engineering, technical account management, engineering, or consulting experience in networking, cloud-based security services, or software-defined networks.

- BE/BS in Electronics & Communications Engineering/ Computer Engineering or their equivalent; MBA is a plus.

Environment and Location :

- You will work in a fast-paced, high-performance startup environment as part of a globally distributed team. In-person client meetings and occasional travel are a requirement.

What we offer :

- Base Salary + Annual Bonus Plan

We have a range of expanding and improving benefits and perks, including :

- A remote work environment with flexible working hours

- Medical Insurance

- Learning and development budget

- Paid Time Off

(ref:hirist.tech)

  • Senior Technical Delivery Manager

    4 weeks ago

    Bangalore/Anywhere in India/Multiple Locations, IN PITCS Full time

    Skills : 1. Agile Program Experience 2. Scrum Master Technical Oversight : Oversee all technical aspects of project delivery, including architecture design, solution development, and technical problem-solving. Utilize past development experience to understand and explain architectural decisions for key accounts. Solution Development : Independently build...

  • Senior EPM Manager

    4 weeks ago

    Anywhere in India/Multiple Locations, IN IFLOWTECH SOLUTIONS PRIVATE LIMITED Full time

    Role : Senior Manager EPM ARCS resource Experience : 10 yrs. in EPM & 5 yrs. in ARCS Implementation projectsLocation : RemoteBudget : 25- 30 LPA Role : Account Reconciliation Technical and Professional Requirements :1) Demonstrated experience in architecting, designing and implementing Oracle Account Reconciliation Cloud (ARCS) solutions.2) Driving...

  • Firmware Lead

    4 weeks ago

    Anywhere in India/Multiple Locations, IN SGS Technical Services Pvt. Ltd Full time

    Profile- Firmware years.Location- PuneNotice period- 0-15 days.Mandatory skills- Linux, Firmware, RTOS, I2C, SPI, UART, AutoSARDuties and responsibilities:This team will be responsible for applying superior design and development to embedded applications for Embedded automotive platforms. The projects could consist of New Product Development, Productivity,...

  • Workday Technical Lead

    2 weeks ago

    Bangalore/Anywhere in India/Multiple Locations, IN First Phoenics Solutions Full time

    Responsibilities include:- Responsible for managing major/complex integrations in Workday Finance and Payroll areas, be responsible for resolving issues related to integrations.- Understand and own EIB architecture for finance. - Be a point person in supporting end users for EIB's- Be responsible for workday security administration involving granting...

  • Senior FSCM Peoplesoft Developer

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Advitha Tech Solutions Full time

    Senior FSCM PeopleSoft DeveloperEducation and Certification :Required : University degree in information technology or relatedDesirable : Oracle PeopleSoft related certificationSkills Set :Required :- Extensive technical knowledge working with Oracle PeopleSoft FSCM modules and their integration with third party systems using web services.- Excellent...

  • Senior Manager/Vice President

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Ad Astra consultants Pvt Ltd Full time

    Role Summary/Purpose :- As a Manager/VP you will have the opportunity to work on major Business initiatives in the Credit Strategy team that contribute to growth and productivity objectives.- This role enables you to work directly with the business in catering to the end-to-end analytical needs for one or multiple sub strategy teams within broader strategy...

  • Senior Manager/Assistant Vice President

    21 hours ago

    Anywhere in India/Multiple Locations, IN CareerFeat Consultancy Pvt Ltd Full time

    Overall of 12- 18 years in IT Industry with a minimum of 12 years of relevant experience in IT Infrastructure and Managed services with at least 4 years in managing mid to large enterprise accounts based in Americas or EMEATechnical Requirement :- Excellent knowledge & understanding of ITSM systems like ServiceNow, JIRA, BMC, or Zendesk etc.- Excellent...

  • Control-M Administrator

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Tundra Technical Solutions Full time

    Job Description :We are seeking a candidate with 6-10 years of project management experience, particularly in the realm of ControlM environment management. The ideal candidate will have a proven track record in installing, configuring, and maintaining ControlM environments across various platforms including Windows, Linux, and UNIX. Key Responsibilities: -...

  • Senior Product Manager

    4 weeks ago

    Bangalore/Anywhere in India/Multiple Locations, IN Gethyr Full time

    VWO is seeking a dynamic Senior Product Manager to take ownership of one of our flagship products. The Senior Product Manager will work closely with all teams at Wingify to shape and execute our product roadmap and strategy.Responsibilities :Strategic Vision : Define, execute, and deliver the product roadmap.Leadership Collaboration : Partner with the...

  • Senior SAP FICO Consultant

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Advitha Tech Solutions Full time

    SAP FICO Senior consultant- Design and implement enhancement requests related to SAP Accounts Receivable and AR Cash applications- Rollout FI-AR and AR-Cash Apps processes to different countries and company codes- Liason with business to understand business requirements and update status- Work with change management , project management and other technology...

  • Engineering Manager/Technical Program Manager

    2 weeks ago

    Anywhere in India/Multiple Locations, IN Astra Full time

    About Astra : Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps...

  • JDEdwards Technical Consultant

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Vintronics Consulting Full time

    Job Title: JD Edwards Technical Consultant (Payment Modules)Job Description:We are seeking a highly skilled JD Edwards (JDE) Technical Consultant with expertise in payment modules to join our team. The ideal candidate will have 10-15 years of experience working with JD Edwards EnterpriseOne (E1) software and a deep understanding of payment processing...

  • Technical Project Manager

    4 weeks ago

    Bangalore/Anywhere in India/Multiple Locations, IN Harmony Data Integration Technologies Pvt. Ltd. Full time

    Roles and Responsibilities :- Project/Service Planning - Build and maintain project/sprint plans, with support from Product Owners- Coordinate with Delivery Manager to plan schedules and resource allocation- Create and deliver internal progress reports- Project/Service Delivery- Set up and lead calls with internal tech teams, delivering projects and/or...

  • Vlocity Technical Architect

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Rite Software Solutions And Services LLP Full time

    Position : - Vlocity Technical Architect with experience in Contract Lifecycle Management (CLM)Experience : - 8+ yearsLocation : Hyderabad. Can be tried for remote if the candidature is a match.Job Description :Vlocity Technical Architect - Contract Lifecycle Management (CLM) Technical ArchitectJob Summary : - Experienced Vlocity Architect specializing in...

  • Technical Project Manager/Scrum Master

    4 weeks ago

    Anywhere in India/Multiple Locations, IN Kairos Konnect Full time

    Responsibilities :Develop comprehensive project plans, outlining project scope, goals, deliverables, timelines, and resource requirements.Monitor project progress regularly, ensure on-time deliveries, and identify and address potential delays or issues.Allocate resources effectively, balancing workload and ensuring optimal team efficiency.Collaborate with...

  • Technical Service Engineer

    2 weeks ago

    Anywhere in India/Multiple Locations, IN RECRUITING AND STAFFING Full time

    Designation : Technical Service Engineer ExpertSkills : AWS cloudLocation : PAN INDIAExperience : 7 to 9 YrsJob description :Must Have Skillset :- Cloud : AWS, Ali Cloud, GCP Source code control GitHub , GIT(exp on Repo Management/Branching CI / CD : Atlantis, Jenkins (designing / multistage / Multi account /Multi Region/ Multi Account/ creating secured...

  • Senior Business Analyst

    4 weeks ago

    Anywhere in India/Multiple Locations/Mumbai/Pune, IN Reliable Group Full time

    Senior Business Analyst - Healthcare Product DevelopmentJob Overview : We are hiring for a Senior Business Analyst in the exciting journey of developing a new healthcare product aimed at simplifying Medicare and Medicaid processes for US healthcare industry. This person will directly work with the Product Owner to create a product that solves the challenges...

  • Technical Lead

    4 weeks ago

    Anywhere in India/Multiple Locations, IN ATech Full time

    Role : Tech LeadWFH OnlyJob description :Roles and Responsibilities :- Manage and deliver projects from conceptualization and visualization to technology mapping and final execution, ensuring adherence to scope and handling change requests.- Interact with clients to understand their business and functional requirements and translate them into technical...

  • Pega Architect

    2 weeks ago

    Anywhere in India/Multiple Locations, IN SGS Technical Services Pvt. Ltd Full time

    Profile : Pega Robotics ArchitectLocation : Pune, Mumbai, Chennai, Bangalore. : 10 years.Notice Period : 0-15 days.Responsibilities :- Solution Design : Design end-to-end RPA solutions leveraging Pega Robotics platform to automate business processes.- Requirement Analysis : Collaborate with business stakeholders to gather and analyze requirements for...

  • Technical Consultant

    1 week ago

    Anywhere in India/Multiple Locations, IN APPLIED CLOUD COMPUTING PRIVATE LIMITED Full time

    Must Have :- Overall experience must be of 2 years or more- 2+ years of development experience- 2+ years' experience of analysis and design- Must have experience in peoplesoft FSCM 9,1 or aboveTechnical Experience :- Must have 2 to 7 years of experience in PeopleTools technology PeopleSoft FSCM 9,1 or above- PeopleSoft People Tools, PeopleSoft...