Server Maintenance Specialist

3 weeks ago

Bangalore Urban Karnataka India, IN Coforge Full time

Job Title: Server Maintenance SpecialistKey Skills: Server hardware, Dell Servers, HP Servers, IBM servers Experience: 8+yearsLocation: Bangalore STPIShift: RotationalMode: Work from OfficeWe at Coforge are seeking a “Server Maintenance Specialist ” with the following skill-set:Key Responsibilities:Hardware level maintenance (root cause analysis & troubleshooting) of different servers' hardware components / IPMI level issues/failures.Monitoring of system health & Performance parameters and suggesting the maintenance activities proactively,Respond to and resolve help desk requests, Review system logs, knowledge of system vulnerabilities and security issues.Must be able to manage inventory and coordinate with OEMs and Vendors for resolving IT-related issues.Manage inventory of hardware components in EMS and ensure proper tracking, documentation & follow the defined change management processes (in EMS) in case of asset change/component change. Good Knowledge of Operating System, Bootup Processes, Server Architecture & Server Management.Manpower should be part of the O&M phase of the project.At least one Server Maintenance Specialist should have Linux/RedHat Administrator/LFCS at each data centre.Should be responsible for all the server activities at the data centre and DR-like installations, performance tuning activities, reporting, etc.Should work in 24*7 rotational shifts.Responsible for all server tickets & alert (for Server HW alerts) response/resolution time management.Manage OEM / Vendor ticket for all servers.Prepares and maintains weekly and monthly server reports.To ensure that servers, processes and methodologies as specified are followed to ensure effective monitoring, control and support of IT Service delivery.Make an escalation to the upper level related to all servers.SLA Management for all OEM/ Vendors.Server Specialist at DC will also look into server issues of DR in liaison with his DR team member.Educational Qualifications:B.E./B.Tech/MCA in Computer/IT / Electronics + 8 Years relevant experience Notice Period: Immediate Joiners preferrable or the Maximum notice period is 1 month

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