MRD - Mass Retail Distribution Head
1 hour ago
Role
Mass Distribution Head
Job Level/ Designation
M3 / GM
Function / Department
Sales & Distribution Operations
Location
Bangalore
Job Purpose
- Facilitate, monitor and influence ZBMs, ASMs. TSMs in the Prepaid Business plans to improve Market Share in terms of customer acquisition, revenue, VLR, distributor management etc.
- Formulate and implement the circle mass distribution strategy, in consultation with the Sales Head.
- Achieve Gross and Net Acquisition target in the circle for the distribution channel.
- Attain market leadership through growth in terms of revenues and market share, while complying with agreed budget, quality of additions and corporate policy guidelines.
- Formulate and implement a robust distribution channel strategy to achieve trade advocacy (TSAT) / Retailer NPS, sustainable reach, coverage and geographical footprint.
- Create mechanism for gathering competition intelligence based insights for protecting base and increasing share of subscribers and revenue.
Key Result Areas/Accountabilities
Strategic:
- Provide inputs to the overall circle sales strategy to drive profitability of the distribution channel
- Set targets for the Distribution channel covering both business and distribution KPIs (Gross, GAS, Distribution UAO, DURO, Revenue etc)
- Deliver sales target for all products (quality prepaid gross and revenue targets, UL penetration, acquisition market share etc) by ongoing monitoring and reviews of the Distribution channel
- Develop channel expansion strategy by evaluating distribution coverage, penetration and performance.
- Plan new product launch in the distribution channel with the circle Sales and Marketing Heads
Operational:
- Achieve circle revenue target for the distribution channel for all products across brands
- Achieve distribution network expansion targets by appointing and monitoring partners in new and existing areas
- Provide inputs to the Sales Head in deciding COCA / incentive plans for channel partners and monitor the same.
- Circle level implementation of national initiatives.
- Planning and monitoring the SIP targets along with the SEM Head.
Developmental:
- Identification of development areas, and recommending training programs / interventions for the distribution manpower.
- Work with the SEM team in developing training programs for internal sales teams and distributor for all new products and initiative.
- Identify team members along with SEM teams who are not achieving the desired SIP targets and guide and mentor them wherever required.
- Best practice sharing – within the circle and other circles
Core Competencies, Knowledge, Experience
- 8-10 years of distribution experience in Telecom/FMCG/Mass Retail Distribution industry
- Multi-geography team leadership experience to bring in best practices
- Experience of distribution planning and channel strategy implementation
- Ability to lead channels with large number of partners of varying sizes and complexity
- Ability to manage dynamic, high-uncertainty environments
- Influencing skills, analytical and commercial ability, effective relationship management skills and proven ability to function within a matrix-organization
- Independent thought leadership and drive to execute
Must have technical / professional qualifications
MBA in sales & Marketing
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