Business Excellence
6 hours ago
This role focuses on optimizing business processes, enhancing operational efficiency, and fostering a culture of excellence using methodologies such as Lean, Six Sigma, and Total Quality Management (TQM). Experience in Process improvement, Making Policies, and standard operating procedures (SOPs).
Key Responsibilities:
- Process Improvement & Optimization:
- Design and implement strategies to streamline operations and eliminate inefficiencies.
- Apply Lean, Six Sigma, and other methodologies to improve workflows and reduce waste.
- Continuous Improvement Leadership:
- Lead cross-functional improvement projects and Kaizen events.
- Promote a culture of continuous improvement across all departments.
- Performance Management:
- Develop and monitor KPIs to track operational performance.
- Benchmark performance against industry standards and best practices.
- Stakeholder Collaboration:
- Work closely with teams in operations, finance, HR, and IT to align improvement initiatives with business goals.
- Build strong relationships with internal and external stakeholders.
- Training & Capability Building:
- Provide training and mentorship in Lean and Six Sigma tools.
- Develop local capabilities and coach teams on improvement methodologies.
- Risk & Compliance Management:
- Identify process risks and implement controls.
- Ensure compliance with regulatory and quality standards.
Qualifications:
- Bachelor’s or Master’s degree in Business, Engineering, or related field.
- Certifications such as Lean Six Sigma (Green/Black Belt), PMP, or ITIL are preferred.
- 5+ years of experience in process improvement, operational excellence, or related roles.
Skills & Competencies:
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Proficiency in Lean, Six Sigma, and other quality improvement tools.
- Strategic thinking and ability to drive change.
- Experience with performance measurement and benchmarking.
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