Revenue Operations Manager

3 weeks ago

Bangalore Urban Karnataka India, IN Wayground Full time

About the RoleWe’re looking for a hands-on Revenue Operations Manager who’s as comfortable talking about pipeline coverage and conversion rates as they are building automations in Salesforce. This is a hybrid role that combines both Revenue Operations and Salesforce Development. This role is perfect for someone who started their career in Sales or Revenue Operations, developed deep Salesforce expertise along the way, and now wants to take ownership of both the systems and strategy that drive go-to-market success. You’ll design, build, and optimize the processes and tools that power our GTM teams across Sales, Marketing, and Customer Success — balancing tactical execution with technical problem-solving.What you'll doSalesforce Development & AdministrationServe as the primary Salesforce expert — responsible for configuration, automation, and light development (Flows, validation rules, formula fields, Process Builder, custom objects, page layouts, etc.).Build and maintain integrations across our GTM tech stack (HubSpot, Outreach, Default, etc.), using native connectors or middleware tools like Zapier.Partner with cross-functional teams to scope, design, and deploy new CRM functionality that supports evolving GTM needs.Own data hygiene, schema documentation, and governance to ensure Salesforce remains our single source of truth.Troubleshoot and resolve system issues, proactively identifying opportunities for improvement or automation.Revenue Operations & GTM EnablementCollaborate with Sales, Marketing, and CS leaders to define and improve core GTM processes (lead routing, opportunity management, renewals, handoffs, etc.).Translate business requirements into scalable Salesforce solutions — and execute on them directly.Build dashboards, reporting, and automation that surface actionable insights and improve GTM productivity.Support forecasting accuracy, pipeline hygiene, and cross-functional data alignment with Finance.Analytics & InsightDevelop dashboards and analyses that help GTM teams understand funnel performance, pipeline health, and revenue metrics.Partner with leadership to measure KPIs and identify trends that drive strategic decision-making.Who you are5–8 years of experience in Revenue Operations, Sales Operations, or Salesforce Administration, ideally in B2B SaaS.Deep working knowledge of Salesforce configuration and automation — including Flows, Process Builder, validation rules, formula fields, custom objects, and user management.Hands-on experience with Apex, SOQL, or Salesforce APIs.Experience managing or integrating tools in a modern GTM stack (HubSpot, Outreach, Default, etc.).Strong understanding of GTM processes and metrics (pipeline stages, lead flow, renewals, upsell, etc.).Analytical and detail-oriented, with strong Excel/Sheets and reporting skills.Comfortable owning projects end-to-end, from requirements gathering to deployment.Why join usHigh-ownership role where you’ll shape both GTM strategy and the systems that power it.Opportunity to deepen your technical Salesforce skillset while maintaining a seat at the table for GTM decisions.Work cross-functionally with Sales, Marketing, and CS leadership on high-impact initiatives.A collaborative, fast-moving environment where your work directly accelerates revenue growth.

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