Avalara - Site Reliability Engineer - Golang/Python
2 days ago
Job Description :
- As a member of our Reliability Engineering Product SRE team, you will be responsible for building production applications with highest level of MVR's and SMM's and ensuring customer satisfaction through your expertise in SRE domain skills.
- We are seeking an individual who is interested in automation and efficiency.
- You will be using bundled tech stack to show how the customer, product, and infrastructure are interacting or behaving.
- You will have a keen eye for customer satisfaction based on numbers (SLO, SLI, SLA) and will be expected to know the golden metrics that drive it.
- You will programmatically approach MVR's using coding languages, and know scripting languages.
- Build products with MVRs and reliability standards.
- Setup and operate observability tools across multiple cloud providers.
- Create reusable observability components to assist with onboarding to observability tools.
- Assist development teams to define SLO/SLI dashboards and alerts.
- Using Go, Python, or Terraform to automate away things.
- Managing/Administering observability tools like Grafana, Prometheus, Loki across multiple cloud providers.
- On-boarding feature development teams to platforms.
- Troubleshoot and support the production environments
- Minimum of 5 years experience in a SaaS environment.
- Bachelor's degree or equivalent experience.
- Ability to participate in an on-call rotation.
- Networking: A good understanding of the OSI model, TCP/IP, and DNS; particularly as it relates to cloud environments.
- Linux Fundamentals: Solid experience with the administration, security hardening, and performance tuning of one or more distributions of Linux.
- Troubleshooting: A passion for tracking down technical root causes of distributed systems, and software.
- Observability: Experience with developing service level indicators and objectives, instrumenting software, and building alerts.
- Software Engineering: An understanding of software engineering fundamentals with experience developing software with a team of engineers.
- Automation: A strong desire to automate all of the things and eliminate toil.
- Containers : A solid understanding of the underpinnings of container technology such as cgroups and namespaces.
Container Orchestration Systems : Experience with the operations, administration, and development of orchestration systems such as Kubernetes, ECS, Mesos, Nomad. : Experience with deploying and maintaining infrastructure as code with tools such as Terraform, Pulumi.
Technical Writing : Most of the services we develop are greenfield, and you will need to build documentation and diagrams for other engineering teams.
Customer Satisfaction : Keen eye for customer satisfaction (our customers are other engineering teams and Avalara customers).
Passion for Learning : Interest in the broader technology space with a constant desire to expand your understanding.
Adaptability : Experience working on a variety of projects. In short, we want people with T-shaped skills.
- Tools & Technologies we are looking as part of the skillset: Terraform, Grafana, Prometheus, Loki, Alert manager, Pushgateway, Prometheus exporters & client libraries, PromQL, LogQL, Fluentd, Fluent-bit, Sumologic, Splunk, Tempo, Jaeger, OpenTelemetry, Cortex, etc Other Common Tools & Technologies expected :AWS, GCP, Oracle Cloud, Terraform, GitLab, Artifactory, Atlassian suite, GIT, Kubernetes, Go, C#, Python, Bash, Powershell, Docker, Windows, Linux, etc
(ref:hirist.tech)-
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